Team Lead, Amazon Fresh
5 days ago
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Sector: Distribution and Warehouse, Technology
Role: Manager
Contract Type: Permanent
Hours: Full Time
DESCRIPTION
Are you ready to champion amazing customer service, Amazon style?
Are you up for creating solutions and solving tomorrow's problems today?
Then we have an opportunity just for you
We're looking for Team Leaders to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon's rapidly growing Operations network: they're where we manage our fast-moving inventory.
They're also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today. In these facilities we're building the future of customer service, as we work towards becoming Earth's most customer-centric company. This is your chance to make history with us.
The Team Leader will be assigned to the Area Manager and will hold responsibilities specific to the different Fulfillment Center areas.
Key Job Elements
Support and work in the department as required
Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
Providing vacation coverage for Area Managers
Providing policy follow-up, attendance tracking (duties do not extend to discipline)
Tracking and reporting of labor hours
Assisting the floor as an associate resource, training associates and verifying SOP compliance
Ensuring successful area performance, through tracking, reporting and feedback of associate performance
Participating in Operational Excellence initiatives in some capacity
Filling in as needed with production duties
Fully understanding workflow and daily production goals
Reviewing and updating SOP as required
Assisting in keeping work area clean and organized
Identifying and addressing safety hazards within the work area
Coaching associates to work safely at all times
Participating in safety initiatives
Referring all job injuries immediately to Area Manager
BASIC QUALIFICATIONS
1+ years of Microsoft Office products and applications experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Work 40 hours/week, and overtime as required
PREFERRED QUALIFICATIONS
Education beyond High School, and/or prior experience managing employees
Excellent interpersonal skills
Demonstrated problem solving skills and analytical skills
Demonstrated communication skills (written and verbal) with all levels of associates and management
Experience with an FC kaizen events
An awareness and willingness to use Operations tools and techniques
Experience working in Problem Solve or as Ambassador is a plus
Leadership ability
Respect from associates in production area
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.
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