Vendor Invoice Management

1 week ago


Singapore Qellus, LLC Full time

The position in the Delivery Department, based in India Remote, offers compensation ranging from $20.00 to $34.00 per hour. As a System Support and Maintenance specialist, your primary responsibility will be to provide day-to-day support for OpenText VIM. This includes troubleshooting issues, resolving errors, and ensuring system availability. You will also monitor and maintain VIM workflows, document types, and approval processes to ensure efficient invoice processing. Performing root cause analysis for recurring issues and implementing preventive measures will be crucial to maintaining system stability.In the realm of Configuration and Customization, you will be tasked with configuring and customizing OpenText VIM components such as OCR, workflows, and business rules to align with business requirements. Furthermore, you will support enhancements and updates to VIM configurations based on user feedback and process improvements. Your role will also involve ensuring seamless integration of OpenText VIM with SAP or other ERP systems.User Support and Training will be an integral part of your responsibilities, where you will assist end-users with VIM-related queries, provide training on VIM functionalities and best practices, and handle issue resolution and ticket management efficiently. Additionally, you will play a key role in supporting system upgrades, patches, and enhancements for OpenText VIM, along with conducting various testing phases to validate system changes and ensure functionality.Documentation and Reporting will require you to maintain detailed documentation of configurations, processes, and issue resolutions, as well as generate reports on invoice processing metrics, system performance, and issue resolution status. Collaboration with various teams through regular status meetings will also be expected from you.To excel in this role, you will need a Bachelor's degree in Computer Science, Information Technology, Finance, or a related field. Moreover, 2+ years of experience in supporting OpenText Vendor Invoice Management (VIM) solutions, hands-on experience with VIM configuration, and familiarity with SAP FI/CO modules are essential. Strong problem-solving skills, excellent communication abilities, and the capacity to work independently and manage multiple priorities in a fast-paced environment are also required.If you are interested in this position, please submit your resume along with a brief cover letter highlighting your experience with OpenText VIM and SAP integration, relevant certifications, and examples of previous VIM support projects. Please note that benefits are not available for this position.Qellus, LLC cannot provide work visa sponsorship for most positions at this time. Candidates must have legal authorization to work in the country where the position is located to be considered for this role. If you require assistance or accommodation due to a disability during the application or interview process, please contact hidden_email for further support.,
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