IT Application Production Support

4 days ago

Singapore ARGYLL SCOTT CONSULTING PTE. LTD. Full time

About the Role
As part of the Global Markets IT APS team, you will provide
1st and 2nd line support
for critical trading applications used by
Front Office traders
across the globe. Based in Singapore, you’ll work in a fast-paced environment supporting real-time systems that power trading, risk, and pricing across
Fixed Income, FX, Treasury, Credit, and eCommerce platforms .
This is a long term contract which is 24 months to start with a potential to extend / convert in future.
Key Responsibilities
Provide
hands-on support
for front-office trading applications, focusing on
eCommerce systems
during
Asian trading hours .
Collaborate directly with traders, marketers, client services, and IT teams to ensure
application stability and performance .
Monitor system health, manage P1/P2 incidents end-to-end, and drive
root cause analysis
and
post-mortems .
Participate in
incident response ,
task forces , and
disaster recovery testing .
Lead and improve monitoring tools to enable
proactive issue detection
and
self-healing capabilities .
Document processes, manage user queries, and ensure effective
Follow-the-Sun
handovers with global support teams.
Support automation, service improvement, and process optimization initiatives.
Technical Environment
Languages/Tools:
Python, SQL, Jira, ServiceNow, internal monitoring tools
Business Areas:
FX, Rates, Credit, Structured Products, Commodities, Treasury, Corporate Payments
Applications:
Risk & P&L, trade capture, client-facing eCommerce platforms
Shift:
Rotational (starting as early as 6:30 AM SGT), part of global APS coverage model
What We're Looking For
5+ years’ experience in
application support or production management
within
financial markets or trading environments
Strong understanding of
Fixed Income ,
FX , and
Credit
products
Proficiency in
Python
and
SQL
Knowledge of
ITIL , incident/problem management processes
Excellent communication, multitasking, and problem-solving skills
Strong documentation and knowledge-sharing habits
Self-driven, collaborative, and resilient with a focus on continuous learning and improvement
Qualifications
Degree in Computer Science, Engineering, Mathematics, or related field from a top-tier university
Fluent in English (written and verbal)
#J-18808-Ljbffr

  • Application Support Analyst

    2 weeks ago

    Singapore Neurones IT Asia Full time $104,000 - $130,878 per year

    We are looking for an Application Support Analyst, and your role is as below:You'll support clients across APAC while ensuring platform availability for global users 24/7. The role requires an understanding of both technical infrastructure and client experience.ResponsibilitiesClient-Facing Incident ManagementOwn client-impacting incidents from detection to...

  • Application Support Analyst

    4 days ago

    Singapore Neurones IT Asia Full time

    We are looking for an Application Support Analyst, and your role is as below: You'll support clients across APAC while ensuring platform availability for global users 24/7. The role requires an understanding of both technical infrastructure and client experience. Responsibilities Client-Facing Incident Management Own client-impacting incidents from...

  • Application Production Support

    6 days ago

    Singapore Randstad Singapore Full time

    Overview Application Production Support role at Randstad Singapore. Direct message the job poster from Randstad Singapore. About the company Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption,...

  • Application Support Analyst

    3 days ago

    Singapore IT CONSULTANCY & SERVICES PTE LTD Full time

    **Requirement** - Diploma/Degree in Information Technology/Computer Science or any related study - At least 3 years of experience in Application Support - Skills in scripting and automation (e.g. Python, Shell Scripting). - Good knowledge in SQL for database management and querying - Familiarity with Cloud platforms (e.g. AWS, Azure, GCP) and...

  • Application Production Support

    2 weeks ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the company: Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption, and operational excellence to deliver reliable services to its clients worldwide. about the job:We...

  • Application Production Support

    2 weeks ago

    Singapore NEW TONE CONSULTING PTE. LTD. Full time

    We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability. **Responsibilities**: - Escalate unresolved tickets to appropriate teams following established procedures. -...

  • Application Support Analyst

    2 weeks ago

    Singapore NEURONES IT ASIA PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for an Application Support Analyst, and your role is as below:You'll support clients across APAC while ensuring platform availability for global users 24/7. The role requires an understanding of both technical infrastructure and client experience.ResponsibilitiesClient-Facing Incident Management· Own client-impacting...

  • CRM Application Support Analyst

    2 weeks ago

    Singapore OPUS IT SERVICES PTE LTD Full time

    Roles & ResponsibilitiesPURPOSE:Provide support to FBAP and all operating companies in the Asia Pacific region. Applications are Salesforce.com (SFDC) Sales Cloud with in-house developed systems. Participate in implementation / enhancement projects to plan, coordinate, and liaise with users on system requirement gathering, solutioning, design &...

  • CRM Application Support Analyst

    2 weeks ago

    Singapore OPUS IT SERVICES PTE LTD Full time

    Roles & Responsibilities PURPOSE: Provide support to FBAP and all operating companies in the Asia Pacific region. Applications are (SFDC) Sales Cloud with in-house developed systems. Participate in implementation / enhancement projects to plan, coordinate, and liaise with users on system requirement gathering, solutioning, design & documentation. Primary...

  • CRM Application Support Analyst

    1 week ago

    Singapore OPUS IT SERVICES PTE LTD Full time

    Roles & Responsibilities PURPOSE: Provide support to FBAP and all operating companies in the Asia Pacific region. Applications are Salesforce.com (SFDC) Sales Cloud with in-house developed systems. Participate in implementation / enhancement projects to plan, coordinate, and liaise with users on system requirement gathering, solutioning, design &...