Content Governance

Overview
Content Governance & Ecosystem Operations - TikTok LIVE
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Responsibilities
About the team
PTE-Scaled governance team is responsible for the end-to-end business results, such as the final results of ecological governance and LIVE monetization governance. Simultaneously, we must ensure that the governance experience does not impact business growth. With the development and expansion of the LIVE business, we also handle other projects rather than original governance projects, such as agency governance, model solution and other projects. We need to evolve into a central role of scaled operations for overall LIVE and provide a one-stop solution to the needs of scaled projects with a full lifecycle. We leverage both in-house and BPO resources to partner or integrate all business needs for high-efficiency and high-quality operations. More importantly, in 2025, the team will accelerate ROI improvement methods for overall operations to balance cost and effectual output better.
Responsibilities
Engage in TikTok LIVE content ecosystem governance system projects, improving the overall governance effectiveness and outcomes of the ecosystem through human moderation strategies and operational mechanisms.
Manage content safety moderation projects, design reasonable strategies and goals based on business expectations, and work together with upstream and downstream stakeholders to promote the timely implementation of projects and achieve targets;
Monitor key metrics of projects, deep dive on abnormal fluctuation, identify pain points, make resolution plans with all stakeholders and resolve top issues thoroughly;
Collaborate closely with relevant internal and external teams, including regional operations, data analysis, technology, policy teams, etc., to manage the needs and expectations of external teams, and overall facilitate the progress of the ecosystem governance project through collaboration.
Qualifications
Minimum Qualifications:
Bachelor's degree or above, with 2 years or more experience in content security governance or community ecosystem operations.
Deep understanding of the content industry, good community risk understanding, and high sensitivity to safety.
Strong capabilities in content identification, data analysis, and summarization, able to effectively develop solutions by combining business forms and product logic.
Strong project management skills and ability to work under pressure, capable of understanding various requirements and integrating resources for cross-departmental cooperation.
Preferred Qualifications:
Strong logical thinking, deep understanding of the Live industry, and results-oriented approach.
Ability to work independently and deliver results.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Seniority level
Associate
Employment type
Full-time
Job function
Marketing, Public Relations, and Writing/Editing
Industries
Technology, Information and Internet
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