Content Governance Associate Graduate

Governance & Experience (Content Governance) Graduate (TikTok Shop) - 2026 Start (BS/MS)
Join to apply for the
Governance & Experience (Content Governance) Graduate (TikTok Shop) - 2026 Start (BS/MS)
role at
TikTok
Governance & Experience (Content Governance) Graduate (TikTok Shop) - 2026 Start (BS/MS)
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Join to apply for the
Governance & Experience (Content Governance) Graduate (TikTok Shop) - 2026 Start (BS/MS)
role at
TikTok
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Responsibilities
About our team
TikTok Shop’s Governance and Experience (GNE) team is a global, mission-driven group dedicated to building a safe, fair, and seamless marketplace for users, sellers, and creators. Behind every transaction, we shape trust policies, engineer intelligent systems, and design secure, intuitive user journeys that protect the integrity of the platform and enhance the e-commerce experience for millions every day.
We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Launch your career where inspiration is infinite at TikTok.
Successful candidates must be able to commit to an onboarding date by end of year 2026. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
What makes our graduate track unique?
Our graduate track is designed to develop cross-functional talent with deep expertise in governance and experience, while also cultivating broad, cross-domain understanding.
Within your first year, you’ll rotate into carefully selected cross-functional teams, broadening your perspective, sharpening your problem-solving skills, and developing leadership skills to drive meaningful impact across the business. Each rotation’s duration and pathway are thoughtfully designed to help you connect the dots across business areas, grow strategically, and build the versatility needed to thrive in a fast-evolving environment.
You'll Get To
Go deep and go broad — Develop cross-functional agility and understanding to adapt to evolving markets and accelerate your growth.
Solve real problems with global impact — Contribute to projects that shape the experience for millions of users and sellers around the world.
Build what doesn’t exist yet — shape new systems, processes, and policies in a fast-scaling business.
What's this role about?
As a Governance & Experience Associate, you will be part of a regional team supporting compliance and strategy operations. This entry-level role is designed for early-career professionals eager to learn and grow within the e-commerce governance space. You’ll contribute to meaningful initiatives while rotating across multiple domains.
Examples Of What You'll Work On
Support with Market Policy Research
Support in gathering and summarising e-commerce regulations, product compliance requirements, and industry trends across SEA and global markets, and provide topline analysis.
Support Policy Documentation & Communication
Draft, localise, and organise content policy documents. Assist in preparing internal guidance and training decks for cross-functional teams.
Conduct Data Checks and Support Analysis
Monitor metrics, and support deep-dive analysis to identify irregular trends, uncover root causes, and contribute insights that inform product listing policy improvements and enforcement strategies.
Review and Escalate Edge Cases
Assist in reviewing real cases, helping identify grey areas, and escalating to senior team members where needed.
Cross-functional Collaboration
Participate in team discussions with key cross-functions at improving content related issues, ensuring effective enforcement by supporting efforts with engaging our model development and moderation teams.
Participate in Training and Development
Take part in rotational learning sessions and shadowing opportunities across various Governance domains.
We are seeking ambitious individuals who are passionate about solving complex problems and delivering meaningful impacts on millions of users.
Qualifications
Minimum Qualifications
Final year student (graduate in 2026) or recent graduates with less than 1 year of working experience, majoring in Business Administration, Public Policy, Political Science, International Relations, Law, Data Analytics, Economics, or related fields.
Strong analytical and problem-solving skills with the ability to interpret complex data sets.
Willingness to grow and learn, and be exposed to different projects.
Excellent communication and stakeholder management skills to coordinate across multiple teams and regions.
Ability to work effectively in ambiguous, fast-paced environments with sound judgment.
Proactive mindset with curiosity to learn about new product categories and business dynamics.
Preferred Qualification
Experience in E-commerce.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:
If you have any questions, please reach out to us at
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Seniority level
Seniority level Internship
Employment type
Employment type Full-time
Job function
Job function Marketing, Public Relations, and Writing/Editing
Industries Entertainment Providers
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