
Tiktok Shop
1 week ago
**Responsibilities**:
About the Team The E-Commerce team seeks to further advance this mission by connecting buyers, sellers and content creators in one seamless, trusted online shopping experience. The APAC Ecommerce's Governance and Experience team connects buyers, sellers and content creators to ensure a seamless, trusted online shopping experience. We seek to inspire trust by designing and implementing end-to-end governance & experience programmes to enable a thriving international marketplace. As a Content Governance - Analytics & Projects Manager, you will analyse metrics, perform analytics, manage projects, and drive operational optimisation to improve TikTok Shop's content governance. You are a systems-thinker, highly data-driven and can start and manage projects independently, and leverage data effectively to inform policy updates and improvement. To keep our live-shopping ecosystem in good health, you will define scenarios and content we want to encourage and do not welcome. You know how to measure these behaviours, set and drive targets, and develop policies to reduce poor quality content and adversarial actors, as well as improve live-selling content ecosystem quality. Responsibilities 1. Develop data-driven strategies and policies to evaluate and manage TikTok Shop content ecosystem. Manage go-to-market to ensure effective implementation across Asia Pacific and policy and project outcomes are met. 2. Conduct actionable data analyses to measure, identify, mitigate, and monitor risks to raise the overall ecommerce content ecosystem quality and personalised recommendations. Develop and implement new signals, metrics and risks prioritisation - to monitor and identify new content quality and abuse trends from large datasets. 3. Engage cross-functional stakeholders to consolidate, pre-empt and analyse content pain points; derive and implement action plans and operational workflows to resolve them. 4. Develop, launch and implement new policies and operational workflows - in collaboration with cross-functional teams like Engineering, Operations, Moderation, Product, and Policy - to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements. 5. Develop and implement feedback loops and operational workflows to ensure the day-to-day quality of launches and implementation. 6. Implement and review dashboards and cases as needed, to ensure day-to-day ecosystem health. 7. Act as an escalation point of contact and manage internal communications on all content governance issues.
**Qualifications**:
Minimum Qualifications 1. Strong bachelor's degree in a quantitative field such as mathematics, statistics, data analytics; computer science, engineering etc. 2. Experience running programmes and developing policies, with hands-on experience with data analytics (e.g., SQL, Python) and segmentation on large data sets. Data analysis is required in this role. 3. Professional experience in Strategy or Operations Management Consulting, Business Intelligence, Business Analytics, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk Analytics, Compliance, or Experience programmes. 4. Driven, excellent programme management and communication skills with the ability to plan for, and manage complex projects, as well as influence multiple cross-functional teams to build and launch new strategies and workflows. 5. Familiarity with e-commerce compliance and ecosystem management - as well as strategic business sensitivity - will be advantageous. Preferred Qualifications 1. Familiarity with SEA e-commerce and/or social media content landscape will be advantageous.
Job Information
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for
-
Country Lead, Tiktok Shop Shopping Center
1 week ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Operations Manager Sea,tiktok Shop Smb
1 week ago
Singapore TikTok Full timeResponsibilities TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris,...
-
Tiktok Shop Partner Development
2 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us At TikTok, our people are humble, intelligent, compassionate and creative. We create to...
-
Tiktok Shop
1 day ago
Singapore TikTok Full timeResponsibilities About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of...
-
Tiktok Shop
3 days ago
Singapore TikTok Full timeResponsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...
-
Tiktok Shop
4 days ago
Singapore TikTok Full timeResponsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...
-
Tiktok Shop
3 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....
-
Content Designer Graduate
4 days ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Creation is the core of TikTok's purpose....
-
Tiktok Shop
2 hours ago
Singapore TikTok Full timeResponsibilities About TikTok TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa. TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and...
-
Tiktok Shop
2 weeks ago
Singapore TikTok Full timeResponsibilities TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join Us Creation is the core of TikTok's purpose. Our platform is built to help imaginations...