Call Center/ Customer Service

Experience:Fresher - 2 years in call center Job Description: Job Description: 1. Maintaining a positive, empathetic, and professional attitude toward customers. 2. Responding promptly to customer inquiries on general and transactional enquiries 3. Communicating with customers through various channels. 4. Acknowledging and resolving customer requests. 5....

Our reputable client is looking to hire Customer Call Center Officer (Call Center) **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Roles & Responsibilities[Job ID: 1028853]Responsibilities:Provide outstanding customer service, ensuring timely and accurate communication. Handle phone calls and emails; manage and follow up on all customer enquiries. Coordinate and schedule the Customer Service Technical Team. Generate service reports, quotations and invoices. Monitor and follow up on...

Experience: Freshers/Experience in Call center or Customer service through phone. Rotational shift. JD: Deliver personalized service over the telephone to customers in call centre on products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention -...

**Role: Customer Service, Call Center** **Permanent, Banking Client** **Work location: Tampines** **Work hours: 5 days work week, may include a Sat, depending on schedule. **Work timings: 8 am to 8pm ( 8am to 5pm, 10am to 8pm) Job Responsibilities - Ensures highest standard of service delivery to our customers. - Maintains confidentiality of the Bank’s...

**Job Requirements**: - Diploma/Degree in IT or equivalent - Must have minimum 1 year of call center experience - Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. - Excellent written and verbal communications skills

JOB REQUIREMENTS - Diploma/Degree in IT or equivalent - Must have minimum 1 year of call center experience - Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. - Excellent written and verbal munications skills

**Call Center Trainer** - 12 months contract **The Client** - MNC IT Consulting **The Opportunity** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training...

**_1. _**Job Requirements**: - Diploma/Degree in IT or equivalent - Must have minimum 1 year of call center experience - Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. - Excellent written and verbal communications skills

Job Title: Call Center RepresentativeWe are seeking a professional and efficient Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound customer calls, responding to customer inquiries, resolving complaints, and providing accurate information.About the Role:Handle inbound and...