
Call Center Customer Service West
2 weeks ago
[Job ID: 1028853]
Responsibilities:
- Provide outstanding customer service, ensuring timely and accurate communication.
- Handle phone calls and emails; manage and follow up on all customer enquiries.
- Coordinate and schedule the Customer Service Technical Team.
- Generate service reports, quotations and invoices.
- Monitor and follow up on all open/pending service jobs.
- Channel feedback for service enhancement.
Requirements:
- Working experience in Call Centre is preferred.
- Experience in household appliances will be an added advantage.
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/
EA Personnel Name: Yip Yan Wen, Esther
EA Personnel Reg. no.: R25152371
EA License no.: 07C5771
Tell employers what skills you haveCustomer Service Skills
CRM
Sales
Listening Skills
customer calls
Telephone Manner
Target Driven
Customer Service Representatives
Channel
Customer Satisfaction
Customer Service
Conflict
Call Center
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