
Cso,call Center,customer Service
1 week ago
Experience:Fresher - 2 years in call center
Job Description: Job Description:
1. Maintaining a positive, empathetic, and professional attitude toward customers.
2. Responding promptly to customer inquiries on general and transactional enquiries
3. Communicating with customers through various channels.
4. Acknowledging and resolving customer requests.
5. Customer outreach to encourage the use of digital services.
6. Consistently deliver high quality service to our customers to achieve total customer satisfaction
without compromising risk standards.
7. Collaborate with stakeholders to resolve all customer queries and requests.
a fast-paced environment.
9. To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
**Job Type**: Contract
Contract length: 12 months
**Salary**: Up to $3,100.00 per month
**Experience**:
- Call center: 2 years (preferred)
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