Executive - Case Management

7 days ago


Singapore Methodist Welfare Services Full time

Responsibilities
Case Management: Perform needs assessment of community dwelling seniors, including Community Screener, EBAS (for depression) and AMT; review care plan with relevant stakeholders; facilitate timely and cost-appropriate service referral and provision to seniors; coordinate care with MWS services as well as external providers; participate in case management discussions within MWS and with external service providers; build resource map of services and other touchpoints that will benefit seniors living in centre boundary.
Work with the Active Ageing Centre (AAC) Team to design, implement activities and programmes that focus on building the seniors’ self-help capacity, including on-site and satellite active ageing programmes, groupwork, and outreach events – going door-to-door to do Community Screener assessments and collaborate with community partners to organize outreach programmes.
Administration – assist the Manager: Prepare data for submission to MOH and AIC which includes but not limited to Register of Information and Referrals done; CST documentation; working with volunteer management executives on Tracking of Befriending and Buddying list; Register of activation of the alarm system (if applicable); KPIs of funded programmes; Achieve service requirements and meet MOH KPIs; Perform any other admin duties as assigned by the Centre Manager.
Qualifications, Competencies & Experience
Diploma or Degree, preferably in Community and Social Services, Psychology, Counselling or Healthcare Services
Experience in the social service sector will be an advantage
Ability to work on weekends, when required but time off will be provided
Passionate to work and interact with seniors in the community
Strong inter-personal skills and ability to converse with seniors, their families as well as external stakeholders
Ability to multi-task and work in teams
Excellent interpersonal communications and facilitation skills
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