Executive, Case Management

5 days ago

Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve 'health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn. Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home.


RESPONSIBILITIES


Be at the heart of resident care As a Case Management Executive, you will coordinate admissions, manage financial assistance schemes, and support families to ensure smooth and seamless care for our residents.

You will provide administrative support to the Medical Social Worker and work closely with nurses, social workers, and allied health professionals, to plan, coordinate resources and services for the care of the residents.

  1. Admissions & Referral Management
  • Manage nursing home referrals and admissions, ensuring smooth resident transitions
  • Extract, organize, and update referral information in digital systems
  • Prepare and organize admission documents
  1. Financial & Scheme Coordination
  • Assist residents and families with financial assistance applications
  • Ensure timely Household Means Testing updates and generate monthly reports
  • Collect payments, activate GIRO, and coordinate with Finance
  1. Resident & Family Engagement
  • Support resident's journey from admission till end of life and act as point of contact for them and their caregivers
  • Address resident and family enquiries related to admissions, financial schemes, and general care, including explaining contents of official letters, where required.
  • Support resident-centered events such as Family Day and bedside memorials
  1. Administration & Coordination
  • Maintain accurate resident records and profiles in digital systems
  • Track outstanding payments, manage resident financial information, and liaise with banks or HDB when needed
  • Act as Single Point of Contact for AIC matters and ad-hoc requests
  • Support multidisciplinary meetings and huddles as required
  • Assist with Medifund administrative requirements

QUALIFICATIONS
  • Minimally a diploma, with relevant experience in healthcare, social services, or administration
  • At least 1 year of experience in healthcare, eldercare, or community service settings in Singapor
  • Familiarity with geriatric care, nursing home operations, or community services (preferred
  • Experience handling financial assistance schemes or case coordination (preferred)
  • Proficient in G Suite applications (Docs, Sheets, Slides, Gmail)


OTHER INFORMATION
  • Strong communication and interpersonal skills
  • Organizational and time management skills
  • Empathy and a resident-centered mindset
  • Ability to work independently and collaboratively in a team


Please note that your application will be sent to and reviewed by the direct employer - NTUC Health

Tell employers what skills you have

Excellent Communication Skills
Community Outreach
Teamwork
Program Development
Leadership
Psychotherapy
Social Services
Information Technology
Leadership Development
Positive Team Player
Crisis Intervention
Mental Health
Team Building
self-motivated Team Player
Case Managment
Team Player
Adolescents
Case Management
Team Work
Group Therapy

  • Executive Case Manager

    2 days ago

    Singapore beBeeSocialWorker Full time $60,000 - $80,000

    Job Description:As a Senior Executive, you will play a pivotal role in providing case management support and counseling services to residents and their families. Your primary responsibility will be to plan, review, and conduct rehabilitative programs for residents, ensuring they receive the necessary care and guidance to overcome challenges.Furthermore, you...

  • Executive, Case Management

    1 week ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

  • Case Management Executive

    2 weeks ago

    Singapore Talentsis Full time $4,000 - $6,000 per year

    Company's ProfileOur client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and...

  • Case Manager

    3 days ago

    Singapore beBeeCaseManagement Full time $3,500 - $4,500

    Job Title: Case ManagerWe are seeking an experienced Case Manager to join our team. In this role, you will play a vital part in supporting our clients and their families.Your primary responsibilities will include reviewing applications, conducting assessments, and providing case management services.Reviewing client applications and conducting thorough...

  • Executive, Case Management

    2 days ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

  • Executive, Case Management

    5 days ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

  • Executive, Case Management

    1 day ago

    Singapore NTUC Health Full time

    COMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...

  • Case Management Executive

    1 week ago

    Singapore ALLIED SEARCH PTE. LTD. Full time

    Mon to Fri (Office hours) - Competitive remuneration - Established organization in the community sector **As a Case Management Executive, you will be responsible for the following duties**: - Working with Medical Social Worker in assessing, evaluating, planning and coordinating resources and services for residents. - Collaborating with multidisciplinary...

  • Ibm Case Manager

    1 week ago

    Singapore MONARCH INFO TECH SERVICES PTE. LTD. Full time

    Preferably Senior Executive specialized in IT/Computer - Software or equivalent. 5 years of experience in design and develop workflow solutions and customisation using IBM Case Manager 5.2X jOB REQUIREMENT - IBM Case Foundation 5.x - CPE (Content Process Engine) - AE (Application Engine) - IBM Content Navigator - IBM Case Manager - IBM WebSphere 6.x or...

  • Executive, Case Management

    4 days ago

    Singapore NTUC Health Co-op Ltd Full time $45,000 - $55,000 per year

    About UsAbout NTUC Health Co-operative LimitedNTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is...