Crm manager *luxury timepieces*

5 days ago


Singapore Quantum Leap Career Consultancy Full time

CRM Manager – Elevate Customer Engagement Through Data-Driven Insights
At the heart of every successful brand is a deep understanding of its customers. As a CRM Manager
, you will be the driving force behind transforming customer data into meaningful insights, ensuring every interaction is personalized, seamless, and impactful.
Your Mission:
Own the Customer Database
– Maintain and enhance data accuracy, completeness, and integrity to ensure a strong foundation for customer engagement.
Turn Data into Strategy
– Analyze CRM data, uncover patterns, and provide insights that shape sales and brand initiatives, driving business growth.
Understand Customer Behavior
– Track and interpret customer journeys, preferences, and interactions to develop targeted strategies that enhance loyalty and engagement.
Optimize CRM Systems
– Establish workflows, maintain data consistency, and continuously improve the CRM ecosystem for maximum efficiency.
Collaborate for Impact
– Work cross-functionally with marketing, sales, and other teams to develop integrated CRM strategies that strengthen customer relationships.
Competitive Edge
– Benchmark industry trends, analyze competitors, and refine CRM strategies to stay ahead in the market.
Drive Engagement & Loyalty
– Leverage CRM assets to create personalized customer experiences and foster long-term brand affinity.
What You Bring:
A strategic mindset with a passion for customer data and engagement.
Strong analytical skills to turn raw data into actionable insights.
Experience in CRM management, data integrity, and workflow optimization.
A collaborative spirit to work seamlessly across departments.
An eye for innovation, always looking for ways to enhance customer experiences.
Why Join Us?
Be at the forefront of data-driven decision-making in a dynamic industry.
Work with a passionate team dedicated to delivering exceptional customer experiences.
Enjoy a role where strategy meets creativity, and insights lead to action.
If you are ready to transform customer relationships and elevate brand engagement, apply now
#J-18808-Ljbffr



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