Manager, Membership Operations and Services
3 days ago
Manager, Membership Operations and Services The Manager is part of the Membership Operations & Services (MOS) team. This team oversees several functions, including the collection of subscription fees from SBF members and following up on fee arrears, managing membership exemption, updating SBF's membership database, managing SBF's Associate Membership and organising member activities such as orientation events. The Manager will also take the lead within MOS in ensuring the recovery of fee arrears through reminders and follow up tasks, as well as process improvements to improve collections of membership fees. Job Responsibilities Lead in efforts to follow up on the collection of membership fees, including the practice of reminders and management of external vendors for debt recovery. Oversee the management of appointed debt recovery vendors, including establishing and tracking service levels, escalations, invoicing and liaison work. Formulate initiatives for effective outreach of follow ups with members, to improve collections rate. As necessary, initiate contact with companies on their fee arrears and handle escalated cases, explaining the nature of SBF statutory membership and rationale for
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Manager, Membership Operations and Services
5 days ago
Singapore Singapore Business Federation Full timeOverview The Manager is part of the Membership Operations & Services (MOS) team. This team oversees several functions, including the collection of subscription fees from SBF members and following up on fee arrears, managing membership exemption, updating SBF's membership database, managing SBF's Associate Membership and organising member activities such as...
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Senior Manager, Membership Operations
3 days ago
Singapore Singapore Business Federation Full timeThe role will help in managing the operational aspects of SBF's membership operations and services, supporting SBF's goals to grow our membership base and working with other divisions in SBF to deliver value to members. The ideal candidate will bring a strong background in operations, be adept in systems and process optimisation and have exposure to event...
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IT Membership Services
1 week ago
North-East Singapore PERSOLKELLY Full timeAs part of the Membership Services Team, you will be responsible for managing the company Rewards loyalty program membership servicing. You will execute the change management plan for a new loyalty system, support escalations, assist with management reporting, development of manuals for frontliners, be a Company Rewards advocater for internal stakeholders...
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IT Membership Services
1 week ago
North-East Singapore PERSOLKELLY Full timeAs part of the Membership Services Team, you will be responsible for managing the company Rewards loyalty program membership servicing. You will execute the change management plan for a new loyalty system, support escalations, assist with management reporting, development of manuals for frontliners, be a Company Rewards advocater for internal stakeholders...
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Membership Manager
1 week ago
Singapore WORKFORCE ADVANCEMENT FEDERATION LTD. Full timeThe Membership Manager implements the member strategies and plans, manages resources and sets workflow priorities. He/She engages with members regularly to understand their needs, provides feedback to relevant government agencies and acts as a medium to disseminate information on government policies. He/she organises membership activities and events,...
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Manager - Membership Experience
1 week ago
Singapore Morrow Health Full time**Job Title**: Manager - Membership Experience **Location**: LLMG Flagship - Singapore **Reports To**: Head of Strategic Operations **Works Closely With**: Program Manager, Strategic Operations Manager, Operations Manager, Learning & Development Manager, Zone Managers (Medical, Recovery, F&B, Fitness), Membership Team, IT & Digital, Marketing & Community,...
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Manager - Membership Experience
7 days ago
Singapore Morrow Health Full time**Job Title**: Manager - Membership Experience **Location**: LLMG Flagship - Singapore **Reports To**: Head of Strategic Operations **Works Closely With**: Program Manager, Strategic Operations Manager, Operations Manager, Learning & Development Manager, Zone Managers (Medical, Recovery, F&B, Fitness), Membership Team, IT & Digital, Marketing & Community,...
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Membership Manager
5 days ago
Singapore British Club, The Full timeOverview Reporting to the General Manager, the Membership Manager is responsible for leading the development and implementation of strategies to grow and retain the Club's Membership base. This role requires a proactive approach to membership sales, delivering exceptional service to prospective and current Members, and managing the complete membership...
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Membership Manager
1 week ago
Singapore BRITISH CLUB Full time $60,000 - $80,000 per yearReporting to the General Manager, the Membership Manager is responsible for leading the development and implementation of strategies to grow and retain the Club's Membership base. This role requires a proactive approach to membership sales, delivering exceptional service to prospective and current Members, and managing the complete membership experience from...
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Membership Services Officer
7 days ago
Singapore SINGAPORE MARITIME OFFICERS' UNION Full timeIf you share our passion in growing a strong and active union membership, join us in Singapore Maritime Officers’ Union (SMOU). You will be part of SMOU Membership Services Division to provide membership services to our union members. **Scope of Work** - Counter support to walk-in members’ enquiries and registration - Administrative support and...