Manager, Membership Operations and Services
15 hours ago
Overview The Manager is part of the Membership Operations & Services (MOS) team. This team oversees several functions, including the collection of subscription fees from SBF members and following up on fee arrears, managing membership exemption, updating SBF's membership database, managing SBF's Associate Membership and organising member activities such as orientation events. He/she will also take the lead within MOS in ensuring the recovery of fee arrears through reminders and follow up tasks, as well as process improvements to improve collections of membership fees. Job Responsibilities Lead in efforts to follow up on the collection of membership fees, including practice of reminders and management of external vendors for debt recovery. Oversee the management of appointed debt recovery vendors, including establishing and tracking service levels, escalations, invoicing and liaison work. Formulate initiatives for effective outreach of follow ups with members, to improve collections rate. As necessary, initiate contact with companies on their fee arrears and handle escalated cases, explaining the nature of SBF statutory membership and rationale for
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Membership Services Manager
2 weeks ago
Singapore JOHN ETHANS INTERNATIONAL PTE. LTD. Full timeOur client is a forward-looking premier institution. We are sourcing on behalf of our client for a Membership Services Manager, based in Singapore. **Responsibilities**: - Administers and manages Membership and Student Members Registration - Organises Membership Activities including outreach, promotion, and services - Engages and develops partnerships with...
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Executive, Membership Services
2 weeks ago
Singapore GS1 SINGAPORE LIMITED Full time**Responsibilities**: - Key member of a dynamic team to manage and ensure smooth operation of day-to-day GS1 membership and operational matters - Maintain, update and manage the GS1 Singapore membership database (weCATALOG) and related CRM system - Provide effective and timely customer service support and advice to GS1 Singapore members and public -...
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Assistant Manager, Membership Operations
2 weeks ago
Singapore Mandai Wildlife Reserve Full time_Advertised on: 18 Dec 2024_ Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s...
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IT Membership Services
6 days ago
North-East Singapore PERSOLKELLY Full timeAs part of the Membership Services Team, you will be responsible for managing the company Rewards loyalty program membership servicing. You will execute the change management plan for a new loyalty system, support escalations, assist with management reporting, development of manuals for frontliners, be a Company Rewards advocater for internal stakeholders...
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IT Membership Services
6 days ago
North-East Singapore PERSOLKELLY Full timeAs part of the Membership Services Team, you will be responsible for managing the company Rewards loyalty program membership servicing. You will execute the change management plan for a new loyalty system, support escalations, assist with management reporting, development of manuals for frontliners, be a Company Rewards advocater for internal stakeholders...
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Membership Manager
6 days ago
Singapore WORKFORCE ADVANCEMENT FEDERATION LTD. Full timeThe Membership Manager implements the member strategies and plans, manages resources and sets workflow priorities. He/She engages with members regularly to understand their needs, provides feedback to relevant government agencies and acts as a medium to disseminate information on government policies. He/she organises membership activities and events,...
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Membership Services Executive
2 weeks ago
Singapore WINGSOVERASIA PTE. LTD. Full time**Responsibilities**: - Ensure consistent contact and face-to-face meetings with existing Members to maintain WingsOverAsia top-of-mind presence. - Manage and handle the entire end-to-end process and administrative requirements from membership enquiry to membership signup & onboarding of members - Responsible for the data accuracy and completeness of the...
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Manager - Membership Experience
2 days ago
Singapore Morrow Health Full time**Job Title**: Manager - Membership Experience **Location**: LLMG Flagship - Singapore **Reports To**: Head of Strategic Operations **Works Closely With**: Program Manager, Strategic Operations Manager, Operations Manager, Learning & Development Manager, Zone Managers (Medical, Recovery, F&B, Fitness), Membership Team, IT & Digital, Marketing & Community,...
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Manager - Membership Experience
4 days ago
Singapore Morrow Health Full time**Job Title**: Manager - Membership Experience **Location**: LLMG Flagship - Singapore **Reports To**: Head of Strategic Operations **Works Closely With**: Program Manager, Strategic Operations Manager, Operations Manager, Learning & Development Manager, Zone Managers (Medical, Recovery, F&B, Fitness), Membership Team, IT & Digital, Marketing & Community,...
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Membership Manager
15 hours ago
Singapore British Club, The Full timeOverview Reporting to the General Manager, the Membership Manager is responsible for leading the development and implementation of strategies to grow and retain the Club's Membership base. This role requires a proactive approach to membership sales, delivering exceptional service to prospective and current Members, and managing the complete membership...