Membership Manager

3 days ago

Singapore WORKFORCE ADVANCEMENT FEDERATION LTD. Full time

The Membership Manager implements the member strategies and plans, manages resources and sets workflow priorities. He/She engages with members regularly to understand their needs, provides feedback to relevant government agencies and acts as a medium to disseminate information on government policies. He/she organises membership activities and events, including the management of sponsorships and partnerships. He/she also contributes to the development of member strategies and monitors effectiveness of membership development plans.

**1. Organise and manage membership events **
- Develop event proposals to management and meet objectives in all stages of activity planning, design and production within time limits and budgets
- Manage the event sponsors, partners, vendors and stakeholders to ensure smooth on-site operations during events
- Negotiate with vendors and suppliers to secure service contracts and communicate event deliverables and timelines
- Manage contractual and performance issues with existing vendors and suppliers
- Maintain close relationships with event sponsors, partners, vendors and suppliers for future collaborations
- Work with Marketing & Communications to develop event marketing campaigns and communication plans that are feasible and effective in delivering key messages
- Review performance metrics and post-event feedback from all stakeholders to determine areas of improvement for future events

**2. Drive advocacy and member engagement**
- Engage relevant ministries and government agencies to understand the government policies and plans for sharing with the members
- Disseminate and educate members on government policies and plans to achieve alignment from both parties
- Maintain effective working relationships with ministries, government agencies and members and serve as a liaison between the government agencies and members
- Monitor the effectiveness of member communications channels and identify areas for change or improvement

**3. Develop strategies to drive membership**
- Identifying opportunities to develop or modify products and/or services to deliver value add to members
- Monitor the effectiveness of all marketing campaigns and promotional materials and identify areas for change or improvement

**4. Manage membership database and administration**
- Oversee maintenance of the membership database to ensure strict confidentiality with members information and securely stored in compliance with the Personal Data Protection Act (PDPA)
- Initiate and conduct regular induction programme for members to facilitate their understanding of the organisation’s objectives and the products and/or services it provides

**5. Manage budget**
- Participate in annual budget forecast, monitor specific budgets and expenditure throughout the year
- Develop events budgets in accordance with departmental work plan
- Work with Finance to reconcile events expenditure with events budgets
- Evaluate potential opportunities with funding providers and partners to ensure alignment with the organisation’s strategies and policies

  • Membership Relations

    4 days ago

    Singapore A membership club in the east Full time

    1. Lead, motivate and provide direction to the Front Office, Membership Relations & Sales teams, and ensure that teams maintain operation standards, maximize efficiency and ensure high level of member satisfaction. 3. Effective management of all membership appeals and transactions in accordance with Club Constitution and Bye-laws. 4. Assist in Constitution...

  • Membership Manager

    1 week ago

    Singapore SUNSET METT SING PTE. LTD. Full time

    **JOB SUMMARY** As part of the pre-opening team at Madison House, the **Membership Manager**will play a pivotal role in establishing and growing the membership base by driving new member sales, and cultivating an engaged, dynamic community from day one. Your primary focus will be on generating leads, conducting tours, converting prospects, and onboarding...

  • Membership Manager

    3 hours ago

    Singapore British Club, The Full time

    The Membership Manager plays a key role in driving the growth and engagement of the Club's Membership base. Reporting to the General Manager, this position is ideal for a dynamic, people-oriented professional who is ready to take the next step in their career. The role involves leading initiatives to attract new Members, enhance Member satisfaction, and...

  • Membership Manager

    3 hours ago

    Singapore PACIFIC CLUB (S) PTE. LTD. Full time

    In this role, you will be responsible for managing and delighting our existing membership base, ensuring satisfaction, retention, and active engagement. You will lead initiatives to recruit Platinum-level and above members, develop innovative membership programs, and organize events that enhance the overall member experience.Role and Responsibilities: KPI -...

  • Assistant Manager, Membership

    5 days ago

    Singapore STROKE SUPPORT STATION Full time

    This role develops and grows Stroke Support Station's (S3) membership base across the Wellness programme and the Adaptive Gym. The candidate will play a key role in contributing insights that shape the pricing proposals, partnership development and member experience design. The position collaborates with clinical and outreach teams and external partners to...

  • Assistant Manager, Membership

    3 hours ago

    Singapore STROKE SUPPORT STATION Full time

    This role develops and grows Stroke Support Station's (S3) membership base across the Wellness programme and the Adaptive Gym. The candidate will play a key role in contributing insights that shape the pricing proposals, partnership development and member experience design. The position collaborates with clinical and outreach teams and external partners to...

  • Membership Manager

    1 week ago

    Singapore BRITISH CLUB Full time $40,000 - $80,000 per year

    The Membership Manager plays a key role in driving the growth and engagement of the Club's Membership base. Reporting to the General Manager, this position is ideal for a dynamic, people-oriented professional who is ready to take the next step in their career. The role involves leading initiatives to attract new Members, enhance Member satisfaction, and...

  • Membership Services Manager

    1 week ago

    Singapore JOHN ETHANS INTERNATIONAL PTE. LTD. Full time

    Our client is a forward-looking premier institution. We are sourcing on behalf of our client for a Membership Services Manager, based in Singapore. **Responsibilities**: - Administers and manages Membership and Student Members Registration - Organises Membership Activities including outreach, promotion, and services - Engages and develops partnerships with...

  • Membership Manager

    3 days ago

    Singapore British Club, The Full time

    The Membership Manager plays a key role in driving the growth and engagement of the Club’s Membership base. Reporting to the General Manager, this position is ideal for a dynamic, people-oriented professional who is ready to take the next step in their career. The role involves leading initiatives to attract new Members, enhance Member satisfaction, and...

  • Assistant Manager/Manager

    2 weeks ago

    Singapore Defence Collective Singapore Ltd Full time

    Description Assistant Manager/Manager - Membership THIS IS A 2-YEAR RENEWABLE / CONVERTIBLE CONTRACT ROLE The Assistant Manager/Manager, Membership is responsible for overseeing Defence Collective Singapore’s (DCS) membership management. As a key member in the Membership team, this role is crucial in fostering community engagement and advocacy through...