Front Office Supervisor

2 days ago


Singapore beBeeFrontOffice Full time

Job Opportunity: Front Office Supervisor

  • The successful candidate will be responsible for overseeing the day-to-day activities of the Front Office, ensuring seamless guest experiences, and driving team performance.

Responsibilities:

  • Guest Services: Direct and supervise staff to deliver prompt, courteous, and efficient services to guests. Handle guest complaints with tact and diplomacy.
  • Room Preparation: Assist in inspecting rooms assigned to VIPs, ensuring complimentary amenities are provided.
  • Inventory Management: Monitor room inventory to maximize revenue and occupancy from group allotments.
  • Training and Development: Train reception staff, planning and conducting On-Job-Training sessions.

Requirements:

  • Familiarity with Opera Cloud is an advantage.
  • Able to work independently.
  • Flexibility to work rotating shifts and public holidays.


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