
Front Office Supervisor
6 days ago
Job Opportunity: Front Office Supervisor
- The successful candidate will be responsible for overseeing the day-to-day activities of the Front Office, ensuring seamless guest experiences, and driving team performance.
- Guest Services: Direct and supervise staff to deliver prompt, courteous, and efficient services to guests. Handle guest complaints with tact and diplomacy.
- Room Preparation: Assist in inspecting rooms assigned to VIPs, ensuring complimentary amenities are provided.
- Inventory Management: Monitor room inventory to maximize revenue and occupancy from group allotments.
- Training and Development: Train reception staff, planning and conducting On-Job-Training sessions.
- Familiarity with Opera Cloud is an advantage.
- Able to work independently.
- Flexibility to work rotating shifts and public holidays.
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Front Office Supervisor
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Front Office Supervisor
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