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Business Support

2 weeks ago

Singapore QUESS SELECTION & SERVICES PTE. LTD. Full time

Our client a well known Insurance business is hiring a Business Support role. This role is a renewable 12 month contract. Key Responsibilities Support the Business Development Manager in general insurance policy processing, renewals, and premium collections. Handle the issuance, renewal, and endorsement of policies with accuracy and timeliness. Scan, verify, and maintain insurance-related documents and reports to ensure data accuracy and completeness. Maintain high service standards for customers and agents by ensuring accurate and consistent policy documentation. Manage policy records and perform related administrative tasks efficiently. Respond to enquiries from intermediaries and internal stakeholders in a professional and timely manner. Participate in system enhancement projects, including User Acceptance Testing (UAT), to improve process efficiency. Prepare and update operational reports on a weekly and monthly basis. Investigate complaints, prepare findings for management, and provide feedback for process improvement. Support marketing activities and other ad-hoc tasks as assigned by managers. Requirements Minimum 2 years of relevant experience in a general insurance company or intermediary is required . Insurance certifications such as BCP / PGI / COMGI will be an added advantage. Proficient in Microsoft Excel and PowerPoint . Able to work effectively in a high-demand, fast-paced environment. Strong multitasking skills with the ability to manage multiple priorities and projects concurrently. Excellent verbal and written communication skills, with strong attention to detail. A strong team player who can collaborate across departments and build positive relationships with stakeholders. #J-18808-Ljbffr