CUSTOMER SERVICE MANAGER
6 days ago
Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. Responsibilities Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Implementing an effective customer loyalty program. Maintaining accurate records and documenting all customer service activities and discussions. Assessing service statistics and preparing detailed reports on your findings. Hiring and training new customer service agents. Managing the approved budget of the customer service department. Staying informed on the latest industry techniques and methods. Qualifications Proven experience in a customer service position. Proficiency in Microsoft Office and customer service software. Outstanding written and verbal communication skills. Good understanding of management practices and techniques. Excellent leadership and interpersonal skills. #J-18808-Ljbffr
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Assistant Port Ecosystem Executive
3 days ago
Singapore Customer Service Full time $42,000 - $90,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
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Customer Service Officer
2 weeks ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
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Project Host
3 days ago
The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $40,000 - $80,000 per yearJob Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...
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Customer Operations Maestro — Scale
2 weeks ago
Singapore Momos Customer Engagement Full timeA customer experience management company in Singapore is seeking a Customer Operations Associate to enhance service quality. You will manage the operations of the team, ensuring efficient resolution of customer inquiries while collaborating with leadership for process improvements. Candidates should have 3 to 5 years of experience in customer operations and...
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Customer Service Manager
4 days ago
Singapore Alfa Laval Service center Singapore Full time $57,600 - $63,600 per yearWe are looking for a proactive Account Manager to maintain and deepen our client relationships in the Singapore market. You will serve as a key link between the company and our clients, ensuring customer satisfaction and driving sustained business growth.Main Responsibilities:Maintain and strengthen relationships with existing clients in the Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
1 week ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Customer Service Manager
5 days ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeCoordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery) Ensure cleaning teams adhere to safety measures to during cleaning operation Assist in budget planning for cleaning operations Review daily cleaning job reports...
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Customer Service Officer
1 week ago
Singapore SAFRA National Service Association Full time $30,000 - $50,000 per yearCUSTOMER SERVICES OFFICER @JRSingaporean onlyDuties / TasksCounter DutiesAttend to general members' and guests' enquiries on Clubhouse and association level activities and facilities.Process all Clubhouses booking in the computer system (SAFRA Management System – Online, etc). To know the use of manual receipts / the rates, in the event of a computer...