
Customer Service cum Receptionist
12 hours ago
Customer Service cum Receptionist
Working Days: 5 days alternate saturday, 9am-6pm / 9am-3pm
Salary: $$2,500 - $3,500 + Bonus
Lunch & Tea meals are provided
Location: Sin Ming Autocity (Bishan / Upper Thomson)
Requirements:
- At least 2 years' experience as front desk, receptionist or customer service related role
- Able to commit 5.5 days alternate Saturday
Job Scopes:
1. Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
2. Handle phone or walk-in customer's feedback/complaints/inquiries effectively and professionally.
3. Maintain an effective communication to ensure customer retention
4. Generate reports and suggest service improvement initiatives and processes.
5. Perform cashiering duties
6. Maintain and update appointments for servicing and repairs.
7. To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
8. Upsell products and services to customers
9. Other ad hoc duties assigned by manager
Tee Xin Li Reg No: R
The Supreme Hr Advisory Pte Ltd EA No: 14C7279
Tell employers what skills you haveCustomer Retention
Microsoft Office
Microsoft Excel
Literacy
Treatment
WIP
Administration
Estimates
Driving License
Class 3 Driving License
Warranty
Automotive Industry
Cashiering
Customer Service
Customer Service Experience
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