Receptionist / customer service

3 days ago


Singapore EUROLINGO LANGUAGE CENTRE PTE. LTD. Full time
Roles & Responsibilities

We are looking for a receptionist cum admin. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.

Role:

  • Welcome students/clients
  • Handle clients inquiries (walk-in, phone, email...)
  • Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
  • Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
  • Tidy-up classrooms between lessons
  • Working hours: Mon to Fri 10.30am-7.30pm

Requirements:

  • 1st experience as in customer service, sales or receptionist, preferrably in education, tuition or school
  • Good presentation and customer-oriented
  • Comfortable with clients face to face and over the phone
  • Dynamic, self-driven, professional and reliable
  • Proficient with Office, email
Tell employers what skills you have
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Tuition
Administration
Spa
Data Entry
Office Administration
Compliance
Attention to Details
Team Player
Microsoft Word
Customer Service
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