Director, Platform Engineering

Director, Platform Engineering & Operations

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Responsibilities

• Strategic Leadership & Roadmap: Define the 5-year platform engineering and operations roadmap covering datacenter modernization, hybrid cloud integration, and infrastructure automation.
• Drive standardization, consolidation, and cost optimization across global platforms.
• Establish platform engineering as a product function with clear SLAs, service catalogues, and self-service models.
• Influence and guide C-level executives on infrastructure investment and technology adoption decisions.
• Architect and deliver compute and virtualization platforms (VMware vSphere, OCP-v, Hyper-V).
• Oversee storage and backup platforms (SAN/NAS, Object, enterprise backup/DR) with tiering, replication, and RPO/RTO compliance.
• Oversee creation and enforcement of SDD, HLD, LLD, SI, HDD documentation for platform services.
• Establish governance boards and design review councils for all platform-related projects.
• Lead platform automation using Terraform, Ansible, PowerCLI, Python, CI/CD integration.
• Lead evaluation and adoption of emerging technologies such as hyperconverged infrastructure (HCI), container-native storage, and multi-cloud orchestration.
• Define strategy for platform automation (Terraform, Ansible, PowerCLI, Python, GitOps).
• Build capabilities for DevSecOps, observability, and SRE practices across all infrastructure platforms.
• Own infrastructure operations ensuring platform uptime and SLA adherence.
• Oversee incident, problem, and change management processes aligned with ITIL and SRE principles.
• Lead enterprise patching and lifecycle management frameworks (SCCM, Satellite, VMware Lifecycle Manager).
• Ensure platform resiliency through cluster designs, DR drills, and RPO/RTO compliance.
• Establish proactive monitoring and observability platforms (Prometheus, Grafana, ELK, Splunk, vROps).
• Drive continuous improvement, incident reduction, and root cause elimination in platform operations.
• Embed Zero Trust and DevSecOps principles in engineering and operations.
• Automate compliance monitoring and audit reporting.
• Integrate data governance, retention, and sovereignty frameworks across storage and backup solutions.
• Automate compliance checks and reporting into CI/CD and infra pipelines.
• Lead remediation for operational vulnerabilities and ensure secure patching practices.
• Lead a global team of platform engineers and operations.
• Build talent strategy for platform engineering and operations (L2/L3/SRE).
• Manage vendor SLA for compute, storage, backup, monitoring and operations outsourcing partners.
• Negotiate enterprise contracts and licensing models to maximize ROI.

Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
• VMware VCDX or advanced VCAP certifications, Cloud Architect.
• TOGAF or equivalent enterprise architecture.
• ITIL Expert, PMP/Prince2.
• CISSP, CISM (security governance).

Experience & Competencies

• Experience: 20+ years in infrastructure/platform engineering, with at least 8–10 years in global leadership roles.
• Strategic Leadership: Proven track record in defining multi-year infrastructure strategies and driving transformation at scale.
• Technical Breadth:
  • Virtualization (VMware vSphere, Hyper-V, KVM, Azure Stack).
  • Storage (SAN, NAS, object storage, HCI platforms).
  • Backup/DR (Veeam, Commvault, NetBackup, PowerProtect).
  • Automation (Terraform, Ansible, PowerCLI, Python, CI/CD).
  • Monitoring & Observability (vROps, Prometheus, ELK, Splunk).
  • Cloud & Containers (Azure, AWS, GCP, Kubernetes, OpenShift).
• Security & Governance: Strong knowledge of CIS, ISO 27001, NIST, PCI-DSS, GDPR, MAS-TRM.
• Soft Skills:
  • Exceptional executive communication and stakeholder management.
  • Ability to influence at C-level and translate infra strategy into business outcomes.
  • Leadership in cross-functional, multi-country teams.
• Vendor management and negotiation skills.

Seniority level

• Director

Employment type

• Full-time

Job function

• Engineering and Information Technology

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