Service team manager

1 month ago


Singapore IFACILITIES PTE. LTD. Full time

The Service Team Manager will lead our service team, overseeing daily operations and ensuring timely, efficient and high-quality service delivery. This role involves managing a team of service technicians, optimizing work schedules, ensuring compliance with safety and industry standards and maintaining strong client relationships. Key Responsibilities: Team Leadership: Supervise and support service technicians, providing guidance, training and performance evaluations. Operational Management: Plan, schedule, and monitor daily service operations to meet project deadlines and quality standards. Client Relations: Act as the primary contact for clients, addressing any concerns or inquiries and ensuring excellent customer service. Quality Control: Conduct regular inspections to ensure work complies with industry standards and internal quality benchmarks. Safety Compliance: Ensure all team activities adhere to safety regulations and company policies. Resource Management: Manage tools, equipment, and inventory, coordinating maintenance and replacements as needed. Documentation and Reporting: Ensure all work orders are closed on time. Maintain accurate records of services rendered, incidents, and project outcomes. Prepare regular reports for management. Requirements: Min Diploma in engineering or a related field, or equivalent experience 5 - 7 years of relevant experience in fire protection supports and maintenance on fire safety system Strong leadership and team management skills, with the ability to motivate and lead by example. Excellent communication and interpersonal skills. Strong knowledge of industry standards and safety protocols. Problem-solving abilities with a client-focused approach. Preferred qualifications or certifications relevant to fire safety, if any. Knowledge of Auto CAD added Advantage Interested applicants are welcome to apply online with updated resume. We regret that only shortlisted candidates will be notified. About us: Established in 2010, i Facilities Pte Ltd had begun to serve esteemed organization with our reliable knowledge and expertise for fire protection system. We specialize in the installation and maintenance of comprehensive fire protection systems, ensuring the safety and security of our client’s properties. Our systems include fire alarms, sprinklers, hose reels, dry/wet risers, gas suppression, smoke control, wet chemical suppression, fire hydrants and fire extinguishers. With a commitment to safety and quality, our mission is to ensure safety through quality service and robust fire protection solutions to our clients. #J-18808-Ljbffr



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