Reservations Sales Team Lead

2 weeks ago


Singapore beBeeTeamlead Full time

Job Title: Reservations Sales Team Lead

About the Role

We are seeking a highly skilled and experienced Reservations Sales Team Lead to join our team. As a key member of our sales leadership, you will play a critical role in driving revenue growth, improving customer satisfaction, and leading a high-performing reservations sales team.

Your primary responsibility will be to assist the Reservations Sales Manager in directing and supervising the activities of the Reservation section. This includes managing, leading, directing, and training Reservations Sales Officers and Executives in daily, weekly, and monthly operational tasks that support hotel sales and operational needs.

You will ensure maximum room utilization by monitoring room allotments, handle all correspondence promptly, and prepare statistical data as required. Additionally, you will take over daily tasks if the Reservations Sales Manager is absent due to any reason.

Key Responsibilities

  • Direct and supervise the activities of the Reservation section.
  • Manage, lead, direct, and train Reservations Sales Officers and Executives.
  • Ensure maximum room utilization by monitoring room allotments.
  • Handle all correspondence promptly and prepare statistical data when required.
  • Take over daily tasks if the Reservations Sales Manager is absent.

Requirements

To be successful in this role, you must have at least 2 years of prior experience in a similar position. You should be independent, have good communication skills, and be able to work on shifts. Prior experience with Opera is an added advantage.

  • At least 2 years of prior experience in a similar position.
  • Independent and self-motivated.
  • Good communication and interpersonal skills.
  • Able to work on shifts and adapt to changing priorities.
  • Prior experience with Opera is an added advantage.


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