
Reservation & Sales Executive
2 weeks ago
We are searching for a talented Reservation & Sales Executive to join our team. With 1-2 years of experience in a hospitality environment, travel agency, or front sales concierge role, you'll play a crucial part in delivering exceptional service. If you're passionate about sales, customer satisfaction, and thrive in a dynamic setting, we want you on board
Position: Reservation & Sales Executive
Location: Kim Keat Road
**Salary**: $3000 - $4000
**Job Description**:
- **Sales Excellence**:Drive revenue through effective sales strategies, upselling, and cultivating strong customer relationships.
- **Reservation Management**:Handle reservation inquiries, bookings, and cancellations with precision and a customer-centric approach.
- **Customer Service**:Provide personalized assistance to guests, ensuring a seamless and delightful experience throughout their stay or travel.
- **Product Knowledge**:Stay informed about our offerings, promotions, and services to effectively communicate and sell to potential customers.
- **Collaboration**:Work closely with internal teams, such as marketing and operations, to enhance overall customer satisfaction and business performance.
- **Record Keeping**:Maintain accurate and organized records of reservations, customer interactions, and sales transactions.
- **Problem Resolution**:Address customer concerns promptly and find effective solutions to ensure a positive experience.
Job Requirements:
- 1-2 years of experience in a hospitality, travel agency, or front sales concierge role.
- Proven track record in sales and customer service.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational abilities.
- Familiarity with reservation systems and travel booking platforms.
- Ability to work in a fast-paced, customer-focused environment.
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