Reservation Sales Specialist

1 week ago


Singapore beBeeHospitality Full time $3,000 - $4,500
Job Title: Reservation Sales Agent

Pan Pacific Hotels Group is a dynamic hospitality company comprising multiple brands.

We are seeking a motivated and energetic individual to join our team as a Reservation Sales Agent.

  • Handle inquiries and obtain correct information regarding details of the reservation.
  • Answer, confirm, and process reservation requests.
  • Ensure all information pertaining to reservations is properly taken and entered into the system.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. They will also be responsible for:

  • Maximizing hotel revenue by turning inquiries into reservation sales.
  • Upselling whenever possible.
  • Ensuring that all daily transactions are entered into the system and updated accordingly within the stipulated turnaround time.
  • Following up on leads and resolving any issues promptly and efficiently.

As a Reservation Sales Agent, you will play a key role in ensuring the smooth operation of the Global Central Reservation Office (CRO). You will be responsible for maintaining high service standards, in conjunction with Pan Pacific Hotels Group's Vision, Purpose, and Values.



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