IT Helpdesk Engineer — End-User

**IT HELPDESK ENGINEER（System HelpDesk) - L2, L3)** **(Salary Range: S$4000~S$5800)** **Responsibilities**: - Assist Customer's HQ - in Germany to proceed end-users support tasks. - Helpdesk support mainly (Around 15 users at maximum.) - Monitoring and maintaining Network issues trouble shooting. - Implementing security protocols and procedures to...

Helpdesk Engineer Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals. We are currently looking for a Helpdesk Engineer to...

Experienced (Individual Contributor) - Corporate IT is the backbone of our business. Our team helps Sea develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help...

**Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $2,000 - $3,000 Per Month**Date Posted** - 12 hours agoAdditional Details **Job ID** - 56340**Job Views** - 23Roles & Responsibilities **North-East-Singapore** **Attractive Salary Package** **Company Benefits & Incentives** **Career Progression Opportunities!** **Key...

Diploma or degree holder in Information Technology, Computer Science or relevant fields - At least 1 years of experience in a service desk/helpdesk/technical support role - Prior experience in supporting regional end-users will be highly regarded - Ability to work on staggered shifts (day time) and public holidays - Knowledge of basic IT

**Location** Singapore, Central Singapore **Job Type** Permanent **Salary** $2,000 - $3,000 Per Month **Date Posted** 1 hour ago Additional Details **Job ID** 2839 **Job Views** 1 Roles & Responsibilities Key Responsibilities: - Desktop/ End-users/ Helpdesk support and bring technical issues (raised by customers) to a timely closure - Provide...

Serving as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system. To configure, install, support, and maintain IT hardware and software PCs, laptops, and mobile devices, printer/copiers. Windows operating systems,...

Diploma / ITE in Information Technology or its equivalent Serve as the first point of contact for Client end users seeking technical assistance over phone, email, MS team and ticketing system and updating all cases reported into the Client ticketing system. To configure, install, support, and maintain IT hardware and software - PCs, laptops, and mobile...

We are looking for HelpDesk Support Engineer and your role is defined as below: **Role** - Monitor and observe system alerts or out of the normal system behaviours. - Perform consolidation of records for reporting for monitoring, analytics or audit purposes. - Perform post change system health checks to verify that the changes didn't caused undesirable...

**1. Team Leadership** - Supervise the helpdesk team (Level 1 and sometimes Level 2 support agents). - Allocate and prioritize incoming support tickets. - Provide coaching, mentoring, and performance feedback to helpdesk agents. - Manage scheduling, ensuring coverage for different shifts if needed. **2. Technical Support Oversight** - Ensure tickets are...