Senior Executive

3 days ago


Singapore Khoo Teck Puat Hospital Full time

Overview
Senior Executive / Assistant Manager, Operation Admin (Clinical Operations) – Family Group: Administration
The Senior Executive / Assistant Manager will oversee the operations of the assigned clinical division and departments, manage resources to ensure operational efficiency, and support the hospital’s goals and mission. Work closely with the Chair of the clinical division and Heads of clinical departments to drive service development in line with the hospital strategy. Lead partnerships with key stakeholders.
Responsibilities
Partner and support the designated Chair of Clinical Division and Heads of Clinical Departments for the development and operational management of clinical services throughout the care continuum, identifying and driving opportunities for growth of new and existing services.
Joint accountability with the designated Chair of Clinical Division and Heads of Clinical Departments for meeting business, financial and operational performance indicators of the division/department, including patient workload, financial performance, SOC appointment lead time and surgical lead time (if applicable) and relevant patient outcomes.
Collaborate with the Chair of Clinical Division and Heads of Clinical Departments on regular review of performance indicators (e.g., Balance Score Card, Financial Performance) and ensure optimum utilisation of resources to improve efficiency and patient care outcomes through innovation and improvement.
Assist Director/Deputy Director of Operations and designated Chair of Clinical Division and Heads of Clinical Departments on matters related to clinical service strategies and implementation plans.
Develop and execute business plans and marketing strategies to improve workload identified for growth to meet organizational and population needs.
Work closely with Clinical HODs and other stakeholders to raise the profile and image of the department and its doctors.
Work closely with stakeholders on the purchase of medical equipment to support clinical services of the department.
Lead a team and provide supervision and guidance to the team reporting to you on aspects of clinical operational matters including project management, data management, budgetary planning, procurement, event management and logistics, and other secretariat/administrative responsibilities.
Be a leader in embracing change.
Align the department's goals with the hospital's business goals and strategy.
Support staff development, build and groom a strong team with succession planning.
Support all corporate activities.
Foster continuous improvement as a way of life by encouraging staff efforts to improve processes and achieve operational excellence.
Perform any other duties as assigned by the Reporting Officer.
Job Requirements
(A) Education, Training and Experience
Degree in any discipline.
Knowledge of hospital operations.
Fresh graduates are welcome to apply.
Excellent verbal and written communication skills.
A team player who can collaborate well and work efficiently under tight deadlines in a fast-paced dynamic environment, and able to manage projects independently.
Able to lead a team well and build strong working relationships with a diverse group of stakeholders at all levels.
Self-motivated and driven, enthusiastic about learning on the job and willing to go the extra mile to see things through.
Methodical and precise, with strong skills in project management, time management, and numerical proficiency.
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