ITIL Architect: Service

**Service Delivery Manager**: - **Permanent position**: - **Financial Services**: - **ITIL methodology framework**: - **ITIL V3 Foundation Certification is required for this role.** This role will suit an experienced Service Delivery Manager in financial services or similar with advanced knowledge and experience in ITIL processes specifically Incidents,...

We are seeking a highly skilled ITIL Architect to play a pivotal role in IT Service Management (ITSM) and IT Asset Management (ITAM). The ideal candidate will focus on the design and delivery of high-quality IT services that align with the organization's business needs while integrating best practices in Identity and Access Management (IAM) and access...

We are seeking a highly skilled ITIL Architect to play a pivotal role in IT Service Management (ITSM) and IT Asset Management (ITAM). The ideal candidate will focus on the design and delivery of high-quality IT services that align with the organization's business needs while integrating best practices in Identity and Access Management (IAM) and access...

Our Client is an established company in Singapore, who is seeking to recruit a **Senior Specialist, Service Management (ITIL).** **Senior Specialist, Service Management (ITIL)** The Senior Specialist Service Management (CSI) primary role is managing the Continual Service Improvement process with secondary focus on problem and monitoring event...

Responsibilities Serve as the primary client contact, managing expectations, satisfaction, and regular service review meetings. Monitor SLAs and KPIs, identifying trends and leading continuous service improvement initiatives (CSI). Manage operational processes of service desk and technical teams, ensuring ITIL-compliant service delivery. Oversee escalation...

Responsibilities: Serve as the primary client contact, managing expectations, satisfaction, and regular service review meetings. Monitor SLAs and KPIs, identifying trends and leading continuous service improvement initiatives (CSI). Manage operational processes of service desk and technical teams, ensuring ITIL-compliant service delivery. Oversee escalation...

Responsibilities Serve as the primary client contact, managing expectations, satisfaction, and regular service review meetings. Monitor SLAs and KPIs, identifying trends and leading continuous service improvement initiatives (CSI). Manage operational processes of service desk and technical teams, ensuring ITIL-compliant service delivery. Oversee escalation...

We are seeking a highly experienced ServiceNow Architect with a strong background in the financial services industry. The ideal candidate will lead the design and implementation of ServiceNow solutions, focusing on IT Asset Management (ITAM), IT Operation Management (ITOM), and Certificate Lifecycle Management, ensuring compliance with financial regulations...

The Technology Governance & Control Team (TGCT) at SMBC Singapore is responsible for overseeing the governance and control of IT system development, IT service management, IT operations and support functions. The team plays a crucial role in ensuring that technology is developed, deployed, and managed responsibly, in line with global technology governance...

A leading IT services firm is seeking an experienced Service Delivery Manager to lead IT Service Management initiatives across multiple regions including Singapore and Japan. You will oversee service operations, manage vendor relationships, and lead a team ensuring service continuity. The ideal candidate has 10-15 years of experience in IT Service Management...