Call Centre Agent
1 week ago
Key Responsibilities: Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders. Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules. Leads Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking. Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete products and applications. Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries. Customer Relationship Management: Building and maintaining positive relationships with customers. Sales Support: Assisting sales managers and teams in achieving sales targets. Assist in seeking lead supply from various prospects and perform marketing/cold-call to project in charge. Handle enquiries , initialing of supply arrangements. Communicate with customer office and site to discuss on delivery requirement. Proactive Customer Follow-Up: Contact customers with advanced bookings to encourage timely or early starts (since morning less orders). Reach out to customers who have not placed orders for three or more consecutive days to understand their site progress and maintain order continuity. Other ad hoc assignment as assigned. Able to travel and work in the west of Singapore. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers. Problem-Solving Skills: The ability to identify and resolve customer issues efficiently. Customer Service Skills: A strong customer service orientation is crucial for building positive relationships with customers. Basic Knowledge of Concrete Products: Familiarity with concrete types, specifications, and applications is beneficial.
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Call Centre Agent
7 days ago
Singapore UGKS LIMOUSINE PTE. LTD. Full timeAs a call centre agent for an airport transport company and limousine company, your job description would include: 1. Answering incoming calls from customers and providing them with information about the company's services, pricing, and availability. 2. Booking reservations for customers and ensuring that all necessary information is collected, such as...
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Call Centre Agent
7 days ago
Singapore Dynamic Human Capital Full time**Position**: Call Centre Agent (Night Shift) **Salary**: $1,600 - $1,800 + OT + Allowance + Incentive + AWS **Location**: West **Working Hours / Days**: 08.00PM - 08.00AM (5 days) **Responsibilities**: - Receive inbound and outbound calls including transfer calls from the appropriate department for current and potential customers. - Handling complaints,...
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Call Centre Agent #56115
7 days ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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Call Centre Agent #56115
7 days ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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Call Centre Agent
3 days ago
Singapore Siblings Asia Pte Ltd Full timeMy client is looking out for: Call Centre Customer Service Agents **Job Description**: Manage customer disputes and issues in a positive manner Interacts effectively with the Operations team, business partners, and internal departments Identifies opportunities to improve processes and services Interacting with members who may have serious chronic...
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Customer Service Call Centre Agent
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** **Salary** $1,000 - $3,000 Per Month **Date Posted** 11 hours ago Additional Details **Job ID** 17610 **Job Views** 45 **Job Description**: Roles & Responsibilities As a Customer Service Call Centre Agent, you are _the voice_ of the organisation, providing customers with a positive first...
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Office Hours Call Centre Agent
5 days ago
Singapore Transcendent Business Services Pte Ltd Full timeOffice Hours Call Centre Agent Mon - Friday, 830am - 6pm Location: East Our client is one of the largest third party call centre. Currently they seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform...
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Inbound Call Centre Agent
3 days ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeCustomer Service Officer fixed night shift (Inbound Call Centre Experience) This is a 12 months contract assigned to our clients Salary Range: $2,500-$3,000 Work Location: Suntec Work Schedule 1. Comfortable with rotational shift 24 hours 2. 44 hours per week 3. 5.5 days of work per week (Shiting Hours: 10pm-7am or 11pm-8am) **Job Description**: 1....
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Call Centre Agent
7 days ago
Singapore JP infotech Full timeExperience :Min 1 Year in /Call Center Shift:Rotational Morning and Rotational Afternoon Location:Changi,Jurong(Location cannot be chosen) As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: - Meeting KPIs without compromising service...
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Singapore TALENTVIS SINGAPORE PTE. LTD. Full timeOverview Call Centre Supervisor/Senior Call Centre Executive Looking for an experienced Call Centre Supervisor/Senior Call Centre Executive. Salary: $3000 (Depending on experience)Location: Central Working days: Any 5 days, Morning to Night, 9 hours/shift AWS + VB Entitled Start ASAP Key responsibilities Supervise a team of customer service representatives...
