Call Centre Agent
16 hours ago
Key Responsibilities: Customer Order Management: Handling concrete orders, coordinating with customers on delivery schedules, and ensuring timely fulfillment of orders. Inquiry Handling: Addressing customer inquiries about concrete products, specifications, and delivery schedules. Leads Generation (Potentially): Identifying potential customers in the construction and renovation industries and generating leads through cold calls or networking. Technical Support: Providing technical advice, recommendations, and solutions to customers regarding concrete products and applications. Problem Resolution: Addressing customer concerns and complaints related to concrete orders and deliveries. Customer Relationship Management: Building and maintaining positive relationships with customers. Sales Support: Assisting sales managers and teams in achieving sales targets. Assist in seeking lead supply from various prospects and perform marketing/cold-call to project in charge. Handle enquiries , initialing of supply arrangements. Communicate with customer office and site to discuss on delivery requirement. Proactive Customer Follow-Up: Contact customers with advanced bookings to encourage timely or early starts (since morning less orders). Reach out to customers who have not placed orders for three or more consecutive days to understand their site progress and maintain order continuity. Other ad hoc assignment as assigned. Able to travel and work in the west of Singapore. Skills and Qualifications: Communication Skills: Excellent verbal and written communication skills are essential for interacting with customers. Problem-Solving Skills: The ability to identify and resolve customer issues efficiently. Customer Service Skills: A strong customer service orientation is crucial for building positive relationships with customers. Basic Knowledge of Concrete Products: Familiarity with concrete types, specifications, and applications is beneficial.
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Call Centre Agent
1 week ago
North-East Singapore Rentokil Initial Full time**Call centre agents** These individuals are in charge of call processing, answering customer calls to try to troubleshoot and support issues and questions. - Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining...
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Call Centre Supervisor
2 days ago
singapore Connect Centre PL Full timeResponsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...
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Call Centre Agent #56115
4 hours ago
Singapore ANRADUS PTE. LTD. Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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Call Centre Team Leader
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...
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Call Centre Agent
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
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Call Centre Agent
1 week ago
Singapore Transcendent Business Services Pte Ltd Full timeCall Centre Agent Office Hours Location: East Our client is one of the largest third party call centre. Currently it is seeking call centre agent to manage their hotline services - Manage feedbacks/complaints tactfully and resolves issues - Escalate promptly on any request/appeals to respective sources/channels and perform follow-up calls when...
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Call Centre Team Leader
2 weeks ago
Singapore Connect Centre Pte Ltd Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...
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Call Centre
1 week ago
Singapore CROWNE PLAZA CHANGI AIRPORT Full timeAs a Call Centre & Reservations Agent, you'll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you'll mostly be: Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings Processing...
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Call Centre Agent, Home+
5 days ago
Singapore Singapore Red Cross Society Full time**Applicants may **send your CV** (together with a cover letter) in MS Word or PDF format to us.** **Call Centre Agent, HoME+** **Community Engagement** **About the HoME+ programme** **JOB PURPOSE** The HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and...
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Airline Call Centre Agent
3 days ago
Central Singapore Emprego SG Full time**Location** Singapore, Central Singapore **Job Type** Full Time **Salary** $2,000 - $3,000 Per Month **Date Posted** 12 hours ago Additional Details **Job ID** 48524 **Job Views** 2 **Job Description**: Roles & Responsibilities Description Our client - The Largest Airline company is looking Call Centre Agent As a Call Centre Representative,...