Senior Customer Success Manager, Fintech Platform

1 day ago


Singapore Reap Full time

Senior Customer Success Manager, Fintech Platform (Hybrid/Remote)Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement. Through our stablecoin-powered corporate cards, payments, and expense management tools, we streamline financial operations and help businesses scale. Our APIs enable businesses to integrate stablecoin-enabled finance into their own products and services—from issuing Visa cards to facilitating cross-border payments. Backed by leading investors including Index Ventures and HashKey Capital, Reap is building the future of borderless, stablecoin-enabled finance. Your Role We're hiring a Senior Customer Success Manager to own a portfolio of our most strategic Reap Direct customers (web3-native and global fintech operators), while also leading cross‐functional activation and retention initiatives across the broader base. You'll be the executive‐level partner to top accounts and the builder who designs playbooks, health models, and lifecycle programs that scale. Think: 50% strategic



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