Senior Customer Success Manager
1 week ago
Here at Ailytics, we're building AI solutions to envision a safer world. By combining computer vision and predictive analytics, we enable organizations to proactively identify risks, optimize processes, and ultimately save lives. Our platforms are currently deployed all over the world, covering more than 300 million square metersThis Senior Customer Success Manager role will be overseeing our Customer Success functions both in Singapore and abroad. Prior experience with leading a team is an absolute must have. A valid Singapore driving license and access to your own vehicle would also be a must have. What You Will Be Doing Own and drive the end-to-end enterprise customer journey, from onboarding to expansion, acting as the trusted advisor who ensures customer success, satisfaction, and long-term retention. Serve as the strategic voice of the customer, collaborating cross-functionally to influence product roadmap, resolve escalations, and champion customer advocacy. Track, analyze, and report on key customer success metrics to continuously improve adoption, health scores, and renewal outcomes. Coach, mentor, and guide junior team members, helping shape a high-performing and customer-obsessed culture. Contribute to the evolution of customer success playbooks, frameworks, and best practices to scale operations globally. Work closely with the technology and product teams to provide actionable feedback and help drive product excellence. Be willing to travel to customer sites and build meaningful, long-term partnerships on the ground. Our Ideal Requirements Possesses a valid Singapore Driving License and access to a vehicle. 5+ years of senior-level experience in Customer Success, Enterprise
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Senior Customer Success Manager
2 days ago
Singapore 23Dept Full timeOverview We are seeking a highly motivated and experienced Senior Customer Success Manager to join our team. The ideal candidate will be responsible for building strong relationships with our customers, ensuring their success with our products and services, and driving customer retention and growth. Responsibilities Develop and maintain long-term...
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Senior Customer Success Manager
6 days ago
Singapore DocuSign Full time**Senior Customer Success Manager** Customer Success | Singapore **Our agreement with employees** DocuSign is committed to building trust and making the world more agree-able for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At DocuSign,...
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Senior Customer Success Manager
1 week ago
Singapore Genesys Cloud Services, Inc. Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
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Senior Customer Success Manager
6 days ago
Singapore Amplitude Full timeAmplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture...
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Customer Success Senior Manager
2 days ago
Singapore SALESFORCE.COM SINGAPORE PTE. LTD. Full timeJob Description The Role For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you...
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Customer Success Senior Manager
6 hours ago
Singapore Salesforce, Inc.. Full timeThe Role For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled experts, they purchase our Signature Success Plan. Signature drives the right insights and people at the right time - which can make all the difference. When you have Signature, you unlock our...
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Singapore Taulia Full time**Taulia's Commitment**: **Diversity, Equity, and Inclusion**: It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities,...
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Senior Manager, Customer Success
1 week ago
Singapore GFTN SERVICES PTE. LTD. Full timeThe Global Finance & Technology Network (GFTN) is a not-for-profit organisation established by the Monetary Authority of Singapore (MAS) in 2024. Its mission is to harness technology and foster innovation to build more efficient, resilient, and inclusive financial ecosystems through global partnerships. GFTN organises convening forums, provides advisory...
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Senior Customer Success Associate
2 days ago
Singapore Integral Ad Science Full timeSenior Customer Success Associate Integral Ad Science is hiring a Senior Customer Success Associate. Job Description As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and...
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Customer Success Senior Manager
3 days ago
Singapore Salesforce Full timeTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a...