Senior Customer Success Manager
17 hours ago
Overview We are seeking a highly motivated and experienced Senior Customer Success Manager to join our team. The ideal candidate will be responsible for building strong relationships with our customers, ensuring their success with our products and services, and driving customer retention and growth. Responsibilities Develop and maintain long-term relationships with key customers to ensure satisfaction and retention. Act as the primary point of contact for customer inquiries, issues, and escalations. Collaborate with sales, product, and support teams to address customer needs and feedback. Drive customer onboarding, training, and adoption of products and services. Identify opportunities for upselling and cross-selling to maximize customer lifetime value. Monitor customer health metrics and proactively address potential risks. Lead customer success initiatives and contribute to the development of best practices. Provide regular reports and insights on customer success metrics to senior management. Qualifications Bachelor's degree in Business, Marketing, or a related field; MBA is a plus. 5+ years of experience in customer success,
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Senior Customer Success Manager
1 week ago
Singapore Dept Data Full timeOverview We are seeking a highly motivated and experienced Senior Customer Success Manager to join our team. The ideal candidate will be responsible for building strong relationships with our customers, ensuring their success with our products and services, and driving customer retention and growth. Responsibilities Develop and maintain long-term...
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Senior Customer Success Manager
2 days ago
Singapore BlackLine Full timeGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
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Senior Customer Success Manager
7 days ago
Singapore LifeWorks Full timeBâtir une carrière enrichissante Chez Solutions Mieux-être LifeWorks, nous n’offrons pas seulement des possibilités de carrière, nous proposons des possibilités de carrière qui vous permettront de contribuer de façon significative à la qualité de vie des gens. Nous comptons sur l’expertise remarquable de plus de 7 000 employés afin de...
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Senior Customer Success Manager
8 hours ago
Singapore Amplitude Full timeAmplitude is a leading digital analytics platform that helps companies unlock the power of their products. Almost 2,000 customers, including Atlassian, Jersey Mike's, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture...
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Senior Customer Success Manager
1 week ago
Singapore UNIVERS PTE. LTD. Full timeUnivers provides the world’s most comprehensive decarbonization system. We help companies and countries optimize energy systems and reduce carbon emissions with accurate, reliable, and actionable decarbonization data. Our EnOS (Energy and Environment Operating System) platform connects on-the-ground operational technology and in-the-cloud intelligence to...
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Senior Customer Success Manager
7 days ago
Singapore SIEMENS INDUSTRY SOFTWARE PTE. LTD. Full timeWe are hiring for a Senior Customer Success Manager who can become a strategic advisor and become a partner to our customers. You will play a crucial role in enabling continues adoption of our cloud solutions and ensuring their business outcomes are met while building long lasting relationships with our customers. Reporting into the Director of Customer...
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Senior Customer Success Manager
7 days ago
Singapore Momos Full time**Overview** Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform for...
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Customer Success Senior Manager
8 hours ago
Central Singapore DerbySoft Full time**Senior Customer Success Manager** Location: Shanghai, China **Job Summary** The Senior Customer Success Manager is responsible for project implementation and client management for our hospitality clients. The implementation duties for this position include connection setup, testing, data gathering, debugging, issue research, resolution, escalation,...
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Senior Customer Success Manager
4 days ago
Singapore Dataiku Full timeAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
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Senior Customer Success Manager
1 week ago
Singapore The Rundown AI, Inc. Full timeLife at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category‐leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self‐propelled, generous, and genuine. People who love being part of a fast‐moving,...