Operations Excellence Lead

6 days ago


Singapore beBeeOperations Full time

Job Title: Operations Excellence Lead

The Service Delivery Manager plays a vital role in fostering long-term customer relationships by continuously monitoring and enhancing operational processes.

Main Responsibilities:

  • Manage a high-performing team supporting a cloud native platform
  • Maintain and monitor service levels, ensuring they meet customer expectations
  • Collaborate with Global and Regional Heads of Delivery to ensure operational control gates are met
  • Work closely with On-Boarding, Upgrade teams, Client Management, and the Global Operations Centre
  • Identify opportunities for process improvement based on data analysis and enhance reporting

Requirements:

  • Minimum 8 years of experience in the Financial or Software Services industry
  • Use analytical skills to generate valuable insights using ServiceNow and SalesForce
  • Leverage expertise in leading technical teams to achieve exceptional results
  • Demonstrable track record of identifying and delivering process improvements
  • Proven ability to partner with various departments to deliver outstanding customer service
  • Achieve a successful Client Management and Support record of accomplishment


  • Singapore beBeeOperational Full time $90,000 - $120,000

    Job Title: Operational Excellence LeadA career as an Operational Excellence Lead presents the opportunity to oversee various aspects of organizational performance, foster growth and development among team members, and collaborate effectively with other departments. This leadership role involves guiding teams towards achieving operational efficiency through...


  • Singapore beBeeOperations Full time $40,000 - $80,000

    Lead Operational Excellence ManagerWe are seeking a highly skilled Lead Operational Excellence Manager to oversee the successful operation of our outlets.Key Responsibilities:Develop and implement operational standards to ensure customer satisfaction and team efficiency.Lead by example, demonstrating high levels of safety, cleanliness, quality, and service...


  • Singapore beBeeOperational Full time $90,000 - $120,000

    Operational Excellence LeadWe are seeking a seasoned Operational Excellence Lead to spearhead the delivery of high-quality projects and programs within our organization.Foster strong relationships with cross-functional teams to resolve operational issues and drive optimal performance.Develop and manage quotation documentation to ensure strategic alignment...


  • Singapore beBeeLeadership Full time $80,000 - $120,000

    Regional Operations Director RoleThis senior management position is responsible for leading daily operations across multiple sites, ensuring efficiency and alignment with strategic goals.The ideal candidate will have a proven track record of leadership and experience in operations management.Key Responsibilities:Lead and manage day-to-day activities to drive...


  • Singapore beBeeDerivatives Full time

    Role Overview The Senior Operations Lead is responsible for the day-to-day management of the Trade Management team in Singapore. This includes leading a team of operations trade management associates, specialized in derivative trading, foreign exchange, money markets, credit and exchange traded products. Main Responsibilities Manage and support the...


  • Singapore beBeeOperations Full time

    Lead Operational Excellence Manager We are seeking a highly skilled Lead Operational Excellence Manager to oversee the successful operation of our outlets. Key Responsibilities: Develop and implement operational standards to ensure customer satisfaction and team efficiency. Lead by example, demonstrating high levels of safety, cleanliness, quality,...


  • Singapore beBeeOperations Full time

    Job Title: Operational Excellence Lead We are seeking an experienced Operational Excellence Lead to join our team. Linen and Laundry Management: Oversee all aspects of linen and laundry services, implementing best practices for inventory management and tracking linen usage to optimise costs. Food Services: Collaborate with the food services team to...


  • Singapore beBeeOperations Full time $80,000 - $120,000

    Job Title:Operational Excellence LeadJob Description:We are seeking an experienced operational leader to oversee daily operations and drive efficiency across departments. This role will lead and enhance quality assurance (QA) and quality control (QC) processes, manage vendor and supplier relationships, analyze operational and quality data, supervise team...


  • Singapore beBeeOperational Full time $90,000 - $120,000

    Job Title: Operational Team Leader Job Summary We are seeking an experienced Operational Team Leader to lead our operations team and drive productivity and cost optimization. The successful candidate will provide strategic guidance, manage key performance indicators, and ensure seamless continuity of business operations. To be successful in this role, you...


  • Singapore beBeeOperational Full time $80,000 - $120,000

    Job Title: Operations Manager">About the Role:Interface with Senior Managers on all operational matters, ensuring seamless coordination and communication.Oversee a team of Ops Leads on system-related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance, promoting efficient resolution and process improvement.Ensure engineers...