Operational Excellence Lead

1 week ago

Singapore beBeeOperations Full time

Lead Operational Excellence Manager

We are seeking a highly skilled Lead Operational Excellence Manager to oversee the successful operation of our outlets.

Key Responsibilities:

  • Develop and implement operational standards to ensure customer satisfaction and team efficiency.
  • Lead by example, demonstrating high levels of safety, cleanliness, quality, and service excellence.
  • Analyze data to identify areas for improvement and implement strategies to minimize waste production.
  • Train and develop staff members to enhance their skills and knowledge.
  • Manage inventory requisitions and receiving procedures to optimize stock levels and reduce costs.

Leadership and Team Management:

  • Supervise team performance and provide constructive feedback to drive continuous improvement.
  • Motivate and engage team members to achieve business objectives.
  • Conduct regular training sessions to enhance team knowledge and skills.

Customer Engagement and Communication:

  • Foster positive relationships with customers through effective communication and excellent service delivery.

Safety Compliance and Manpower Management:

  • Ensure compliance with regulatory requirements and company policies.
  • Manage resource planning and team management to meet business needs.

Benefits:

  • Competitive salary and bonus structure.
  • Award-winning training program.
  • Dedicated career development opportunities.
  • Excellent benefits package, including medical and leave benefits.

Requirements:

  • Proven track record in leading teams and driving business results.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and leadership skills.

What We Offer:

  • Opportunity to work with a dynamic team.
  • Chance to grow and develop your skills and career.
  • Comprehensive benefits package.
  • Flexible working hours and remote work options.

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