Software Application Support Professional

4 days ago

Singapore beBeeTechnical Full time

Job Title:

Application Support Specialist

Job Description:

The ideal candidate will be responsible for providing comprehensive support to our applications, ensuring seamless operations and optimal user experience. This includes planning and executing new setup configurations, guiding application users, troubleshooting issues, logging and escalating problems, and supporting testing of new applications and enhancement patches.

Key Responsibilities:

  • Plan and execute the setup of new applications
  • Provide expert guidance to application users
  • Resolve technical issues efficiently and effectively
  • Log and escalate problems as necessary
  • Support the testing and implementation of new applications and enhancements

Required Skills and Qualifications:

To succeed in this role, you will need to possess a strong foundation in IT or a related field, excellent communication and interpersonal skills, patience, politeness, friendliness, and a helpful personality. Additionally, you should have a positive attitude, be dynamic, resourceful, and independent, with the ability to thrive in a fast-paced environment.

Benefits:

  • Junior/entry-level candidates welcome with training provided
  • Opportunity to work with Microsoft SQL (an advantage)

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