
Application Software Technical Support Professional
1 week ago
We are seeking a highly skilled and dedicated Software Application Support Specialist to join our team.
- Provide top-notch software application support, troubleshooting, and bug fixing related to maintained software applications.
- Collaborate with internal teams and external stakeholders to resolve production issues and provide timely solutions.
- Document and track incidents, and provide regular progress updates to stakeholders.
- Perform impact analysis and post-installation verification tests on software patches deployments.
Required Skills and Qualifications:
- Bachelor's degree in Computer Science or a related field, with at least 1 year of working experience in software application development.
- Hands-on experience with Java, PHP, Python, C#.Net, SQL/PLSQL, APIs (RESTful and SOAP), and shell scripting.
- Proficient in database management (SQL Server, MySQL, and Microsoft Access), operational systems (LINUX and Windows Server), and Application Servers (Apache Tomcat, WAMP, and WebSphere).
- Excellent communication skills (verbal, interpersonal, written) and strong troubleshooting abilities.
Benefits:
- A 5-day workweek with flexible working hours and a dynamic work environment that encourages growth and collaboration.
Others:
- Opportunities for professional development and career advancement within a fast-paced and innovative company.
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