Current jobs related to Call Centre Associate - Singapore - MCI CONSULTING PTE. LTD.

  • Call Centre Associate

    6 days ago

    Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

    **Call Centre Associate** **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff...

  • Call Centre Supervisor

    4 days ago

    singapore Connect Centre PL Full time

    Responsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...

  • Call Centre Associate to join their team

    5 days ago

    Singapore Singapore Jobs Full time

    Overview This is an exciting opportunity for a Call Centre Associate to join their team at Singapore Jobs. This will start off as a 1 year contract. Responsibilities Consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery Ensure accuracy and compliance for all customers' requests Successfully cross-buy...

  • Call Centre Associate

    2 weeks ago

    Singapore Talentvis Singapore Pte Ltd Full time $28,800 - $38,400 per year

    Call Centre Associate | Fast Shortlisting, Start ASAP, No Sales Location: Central Salary: Up to $3,200/month (Based on experience) Duration: 1-Year Contract (Convertible to Permanent) Working Hours: 5 days/week Why Join Us? No sales involved – 100% customer service focus Candidates with no experience are welcome Paid and structured training...

  • Assistant Call Centre Manager

    5 days ago

    Singapore 101 HAIR CARE CENTRE PTE. LTD. Full time

    **JOB RESPONSIBILITIES: - Lead a team of call centre agents to hit team KPI - Achieve personal KPI - Administrative duties and KPI reporting to management - Handle incoming calls, queries and feedback - Appointment management for customers - Allocate customers data to team members and track status - Assist call centre manager in call centre day-to-day...

  • Call Centre Trainer

    1 week ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Job Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct training for Team Leaders...

  • Call Centre Team Leader

    2 weeks ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...

  • Call Centre Trainer

    3 weeks ago

    Singapore TELE-CENTRE SERVICES PTE LTD Full time

    Roles & ResponsibilitiesJob Description:Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

  • Senior/patient Service Associate, Call Centre

    1 day ago

    Singapore SingHealth Group Full time

    Sengkang General Hospital Pte. Ltd.**Senior/Patient Service Associate, Call Centre (Part-time)**: - Job Category: Ancillary- Posting Date: 21 Sep 2024**Job Description**: - Requirements: - GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably - Experience in call centre, customer service or...

  • Call Centre Team Leader

    2 weeks ago

    Singapore CONNECT CENTRE PTE. LTD. Full time

    **Responsibilities**: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Responsible for the agents' recruitment, training and development Provide administrative support in the Call Centre Cover Team Managers' duties and shift where necessary **Requirements**: Singaporeans only Minimum GCE'O' level...

Call Centre Associate

2 weeks ago

Singapore MCI CONSULTING PTE. LTD. Full time
Call Centre Associate
Mondays-Fridays: 8.15am - 5.45pm
$2000 - $2300
Near Maxwell MRT
1 year contract extendable/convertible + Yearly bonus
Responsibilities:
  • Manage general enquiries of inbound calls and online enquiries
  • Troubleshoot problems, and offer solutions while maintaining a positive and professional demeanor.
  • Handle any other hotline administrative functions
Requirements:

• Diploma / NITEC / GCE 'O' Level or equivalent

• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.
**We regret to inform that only shortlisted candidates would be notified.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
Kenneth Isaac Peter
Registration Number: R
MCI Consulting Pte Ltd (EA Licence: 13C6730)