Guest Service Agent
2 days ago
JOB SUMMARY Reporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed. MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay. Provide a creative experience to all guests Ensure all guests are welcome/farewell in a personalized manner; VIPs to be escorted to the room to introduce hotel facilities Assist guests in the lobby during busy periods and whenever required Collect guest feedback in the lobby when the opportunity arise, and update all the Guest Comments in the Opera Guest History. Ensure that the welcome drink corner is always clean and ready and the lobby is neat at all times Maintain strict security procedures with accounting procedures, issue of room keys and guest confidentiality. Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills. Carry out reception duties as required Provide a smooth and timely check in/out for all guests Ensure that guest request/s are being followed up promptly and efficiently throughout their stay; following up with traces Provide all guest with accurate and in-depth information upon their request; good knowledge of products, services, pricing, special promotional offers and special events REQUIREMENTS Diploma in Tourism / Hospitality Management Preferably 1 year of experience in a similar capacity Excellent reading, writing and oral proficiency in English language Proficient in MS Excel, Word, & PowerPoint #J-18808-Ljbffr
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Minibar Guest Service Agent
2 hours ago
Singapore Marina Bay Sands Full timeJoin to apply for the Minibar Guest Service Agent role at Marina Bay Sands Join to apply for the Minibar Guest Service Agent role at Marina Bay Sands LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Responsibilities Curating a non-traditional minibar, a uniquely authentic MBS experience for our guests. As a...
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Guest Services Agent
1 week ago
Singapore KATONG HOLDINGS PTE. LTD. Full timeOverview Are you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team...
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Guest Services Agent
2 weeks ago
Singapore KATONG HOLDINGS PTE. LTD. Full timeAre you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at...
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Guest Services Agent
2 hours ago
Singapore IHG Hotels & Resorts Full timeJoin to apply for the Guest Services Agent role at IHG Hotels & Resorts Get AI-powered advice on this job and more exclusive features. What’s the job?Guest Services Agents (GSAs) are the key point of contact for our guests. They are reliable, highly motivated, and multi-skilled employees who efficiently handle reservations, answer calls/inquiries, and...
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Guest Service Agent
2 days ago
Singapore THE SINGAPORE RESORT & SPA Full timeJOB SUMMARY Reporting to the Front Office Manager, the Guest Service Agent is the first point of contact for the guests and will support in managing the day-to-day operations in the reception area to ensure that guests feel welcomed.MAIN RESPONSIBILITIES Provide quality service to the guest by responding to their requests promptly, efficiently and...
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Guest Service Agent
2 days ago
Singapore CORIANDER LEAF PTE LTD Full timeJob Description - Server We are looking for a vibrant energetic Guest Service Agent (GSA) who best represents the Coriander Leaf brand and fits into the restaurant team. Guest service is a vital part of a GSA's responsibility to manage guest's expectations to the fullest. GSA responsibilities include:Responsibilities Provide courteous, professional, and...
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Guest Services Agent
2 weeks ago
Singapore RB CAPITAL HOTELS PTE. LTD. Full timeHoliday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team Member at Holiday Inn Express, you will experience a variety...
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Guest Service Agent
1 week ago
Central Singapore IHG Full time**About us** Are you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options. As a Team...
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Guest Service Agent
6 days ago
Singapore Coriander Leaf Pte Ltd Full time $13,200 - $54,000 per yearJob Description - ServerWe are looking for a vibrant energetic Guest Service Agent (GSA) who best represents the Coriander Leaf brand and fits into the restaurant team. Guest service is a vital part of a GSA's responsibility to manage guest's expectations to the fullest. GSA responsibilities include:ResponsibilitiesProvide courteous, professional, and...
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Guest Service Agent
2 hours ago
Singapore Marina Bay Sands Full timeGuest Service Agent - Pools and Recreation Join to apply for the Guest Service Agent - Pools and Recreation role at Marina Bay Sands Guest Service Agent - Pools and Recreation Join to apply for the Guest Service Agent - Pools and Recreation role at Marina Bay Sands Get AI-powered advice on this job and more exclusive features. LOVE WHAT YOU DO? THERE IS A...
