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Technical e-commerce Business Analyst
2 weeks ago
We are seeking an experienced Senior Business Analyst to join our dynamic team to support our client’s diverse transformation projects.
What You'll Do:
Act as a liaison between technical teams and business teams, simplifying technical jargon and facilitating clear communication.
Drive the integration and effectiveness of the different systems, focusing on inventory management and enhancing omnichannel processes.
Employ a structured and precise approach, ensuring meticulous execution of projects.
Work within an Agile environment, adapting quickly to changing priorities and maintaining flexibility to meet project and business needs.
Lead and manage key transformation initiatives, ensuring alignment with strategic business goals.
Minimum Qualifications:
A strong technical background, with a degree in Computer Engineering or related field.
At least 5 years of proven experience in a similar role, with a deep understanding of e-commerce or B2B commerce systems.
Excellent communication skills with the ability to engage effectively with all levels of the organization and stakeholders.
Proficiency in English and French is a must.
Organizational and analytical skills that set you apart.
Responsibilities:
Ensures end-to-end responsibility as global delivery lead for achieving the program/project objectives in accordance with commitments made by the business line.
Facilitate committees and work closely with the project team to deliver the project deliverables, prioritization, estimations, and planning.
Prepares, consolidates, and validates estimates and schedules throughout the project.
Maintain project cost without any major drift in overall project costing till end of project. Challenge user needs and provide best optimum solution within budget and capacity.
Planning of resourcing and capacity based on project needs.
Creates partnership with product owners, stakeholders, and transversal teams (security, solution architects, compliance).
Assist the project team in gathering the high-level business requirements from the end users and manage GFS.
Perform analysis with squad BA and with other applications squads/teams when involved in multi-systems features and interfaces.
Work with the BA and testing team to review global strategy, test cases and results to ensure quality of delivery.
Support UAT with users and BAs (reproduce issues, monitoring, fixing with the team).
Vendor management along with tracking maintenance costs, budgets, and offers.
Ensure coherence of the tasks and commitment based on release and functionality of overall product.
Recognizes typical as well as complex and unusual issues, and actions needed to advance the decision-making process. Recommends possible solutions.
Assists stakeholders in diagnosing problems and recognizing issues. Takes time to help them identify critical connections, consequences, and alternatives. Recognizes successful adaptations.
Contributes & ensures compliance to organization governance, Secure Agile or SDLC frameworks.
Provide regular update/reporting to Division Manager/Domain Head.
Manage the release planning and management of the deliveries and update necessary tools required. Ensure transparency and adapts plans when changes occur. Prioritizes tasks based on importance.
Manage Global Program/Project Steering committee with senior management.
Able to multi-task and work on multiple projects if required.
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