E-Commerce Assistant
1 day ago
Be part of our dynamic e-commerce team, ensuring seamless order fulfillment, quality assurance, and exceptional customer experiences. From inventory management to online operations, your role will drive our e-commerce success
Key Responsibilities:Order Management
- Process and fulfill online orders with accuracy and efficiency.
- Conduct quality checks to maintain product standards.
- Manage returns and exchanges across various platforms.
- Coordinate deliveries and pick-ups with third-party vendors.
- Track inventory levels and ensure alignment with sales forecasts.
Customer Service
- Respond to customer inquiries via email, chat, and phone professionally and promptly.
- Address customer concerns with efficiency and care.
Administrative Support
- Maintain accurate data entry across different software platforms.
- Generate reports and analyze e-commerce performance metrics.
- Keep detailed and organized transaction records.
Diploma in Business Administration or a related field.
Proficiency in Microsoft Office Suite and e-commerce platforms.
Strong communication, organizational, and multitasking skills.
A proactive, customer-focused mindset with a positive attitude.
Preferably with a Class 3 Driving License.
Fresh graduates welcome No prior experience needed.
Join us and be a part of our growing e-commerce success
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Quality Assurance
Multitasking Skills
Inventory
Marketing Strategy
Administration
Inventory Management
Customerfocused
Driving License
Class 3 Driving License
Accurate Data Entry
Administrative Support
Customer Service
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