Manager, patient relations/service quality

Our client is a well-known Healthcare group Stable work environment Stable job progression Job Summary To plan, develop and implement the organizational strategy and framework for patients relations and positive experience in the patients' journey of care in Hospital. To oversee and be responsible for the communications and patients relations matters of...

Job Responsibilities To plan, develop and implement the organizational strategy and framework for patients relations and positive experience in the patients' journey of care. To oversee and be responsible for the communications and patients relations matters of the organisation, through befriending and building a strong rapport with the patients and...

Roles & ResponsibilitiesWe are assisting our client, an established hospital group, to search for an experienced manager for patient relations service.Responsibilities To establish contact with patients and their families at the point of referral or upon admission to the wards. To be the point person of the hospital for the patients and their families. To...

Roles & ResponsibilitiesWe are assisting our client, an established hospital group, to search for an experienced manager for patient relations service.Responsibilities To establish contact with patients and their families at the point of referral or upon admission to the wards. To be the point person of the hospital for the patients and their families. To...

Reputable Healthcare Organization Good career exposure and opportunity Accessible working location As a Manager, Patient Relations, you will be responsible for the following duties: Engage with patients and families during referrals or admissions. Act as the primary point of contact for addressing patient concerns. Ensure a positive patient journey by...

Job Summary To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care in St Andrew’s Community Hospital. To oversee and be responsible for the communications and patients’ relations matters of St. Andrew's Community Hospital, through befriending and...

Principal Responsibilities 1)Patients Relations Engagements To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards. To be the point person of the hospital for the patients and their family. To implement workflow to ensure a positive...

Job DescriptionWe are seeking an experienced Patient Experience Manager to lead our efforts in improving patient relations and satisfaction. This is a unique opportunity to work with a dynamic team at RECRUIT EXPRESS PTE LTD.About the RoleThis position will be responsible for developing and implementing strategies to enhance patient experience, build strong...

About the RoleWe are seeking an experienced Patient Safety and Quality Excellence Lead to join our team at SINGAPORE HEALTH SERVICES PTE LTD. As a key member of our institute, you will play a crucial role in driving patient safety and quality initiatives.Job DescriptionCompany OverviewSINGAPORE HEALTH SERVICES PTE LTD is committed to providing high-quality...

Roles & ResponsibilitiesThe Manager, Patient Relations Services will be responsible for developing and implementing the organisational strategy and framework for enhancing patient experiences within the hospital. This role will oversee all communications and patient relations matters, working closely with Head of Departments and line staff to operationalise...

Roles & ResponsibilitiesThe Manager, Patient Relations Services will be responsible for developing and implementing the organisational strategy and framework for enhancing patient experiences within the hospital. This role will oversee all communications and patient relations matters, working closely with Head of Departments and line staff to operationalise...

Roles & ResponsibilitiesYou will handle patient enquiries relating to bills, claims and payments through various communication channels and perform cashier duties. In addition, you will be involved in the collation of statistical information as well as Quality Improvement projects.Requirements:• Diploma with at least 1 year of relevant experience• Good...

Roles & ResponsibilitiesYou will handle patient enquiries relating to bills, claims and payments through various communication channels and perform cashier duties. In addition, you will be involved in the collation of statistical information as well as Quality Improvement projects.Requirements:• Diploma with at least 1 year of relevant experience• Good...

You will play a key role in shaping patient-centred initiatives by applying human-centred design principles to improve Patient Safety Quality (PSQ). This involves providing expert feedback on design elements, generating innovative ideas to promote a PSQ culture, and collaborating with multidisciplinary teams to improve patient safety and enhance both...

Good career exposure and opportunity Accessible working location Community Healthcare settings As a Manager, Patient Relations (Community Settings), you will be responsible for the following duties: Main Responsibilities: Planning, developing and implementing strategies for improving patient relations and experiences. Overseeing communications and fostering...

We are seeking an experienced Patient Safety Quality Expert to join our team at SINGAPORE HEALTH SERVICES PTE LTD. As the Assistant PSQ Lead, you will play a crucial role in enhancing patient safety and quality across our organization.Company OverviewSINGAPORE HEALTH SERVICES PTE LTD is a leading healthcare provider dedicated to delivering exceptional...

Job SummaryWe are seeking a Patient Service Ambassador to join our team at Parkway Hospitals Singapore Pte. Ltd.About the RoleThis is an excellent opportunity for a customer-focused individual to make a meaningful difference in the lives of patients and their families.About the JobPatient Service Ambassadors perform various customer service duties according...

Reporting to the Board, the General Manager will lead a team of 30 staff members and will have overall responsibility for crafting, planning, implementing, and integrating the strategic direction of SQC. This individual should have a successful track record of building and scaling a company, establishing a vibrant culture, and providing effective...

The Senior/Executive of the Population Health Office’s Office of Clinical Governance (POP OCG) will support the development and operationalization of PHC’s Quality and Patient Safety Plan. This includes clinical risk and incident management, compliance with quality and patient safety standards, as well as capability and culture building.This role...

Reputable Healthcare Organization Good career exposure and opportunity Accessible working location As a Manager, Patient Relations, you will be responsible for the following duties: Establish contact with patients and families at referral or admission. Serve as the primary liaison for patient concerns. Ensure positive experiences at all touchpoints and...