Complex Claims Adjuster

3 days ago


Singapore This is an IT support group Full time

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Complex Claims Adjuster, Auto to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
Managing key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a consistently strong standard of customer service.
Ensuring effective vendor and litigation management on Complex Claims within a personal allocation.
Reporting key claims messages to their Team Manager and to internal stakeholders.
Broader internal / external stakeholder communication where required as Auto Technical Claims Expert.
Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes.
Assist in continuous improvement across the region through support for the Quality Assurance / Regional Audit processes.
Ensure adherence to best practice procedures for Auto Complex claims, consistent with global best practice.
Demonstrate a high standard of technical claims competence. Demonstrate a strong standard of competence in handling intermediate to advanced complex Own Damage, Recoveries & Third Party claims in Auto within authority limits.
Timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense.
Effective communication of key advanced Complex Claims and Auto Claims portfolio messages to internal stakeholders.
Financial control through consistent reserve and other financial transaction discipline.
Accurate and consistent policy interpretation.
Attain objectives for assigned projects.
Achieve benchmarks for claims processing and file closure.
Handling of any other projects/tasks which may be assigned to you from time to time.
What you’ll need to succeed
BCP and PGI certification.
Basic insurance knowledge with basic grounding on Auto Claims.
Policy language skills enabling accurate and consistent policy wording interpretation.
A basic knowledge of legal / regulatory and litigation / procedural requirements for the Auto line of business is preferred.
Ability to work with claims stakeholders to effectively direct claims strategy.
Good communication and customer servicing skills, both written & verbal.
Time Management:
ability to manage & prioritize workload.
Good computer literacy skills.
Ability to exercise initiative, adapt to a fast-paced environment and contribute effectively within a team setting.
#J-18808-Ljbffr



  • Singapore This is an IT support group Full time

    Job OverviewA Complex Claims Adjuster is an essential role within our organization, responsible for managing key claims handling enquiries and ensuring effective vendor and litigation management.Key ResponsibilitiesManage complex claims handling enquiries, including coverage determination, quantum analysis, and legal liability assessment.Ensure timely and...


  • Singapore This is an IT support group Full time

    Title: Senior Third Party Claims Adjuster Company: Everest Intl Re, Ltd Singapore Job Category: Claims Job Description: About Everest: Everest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific...

  • Loss Adjuster

    1 week ago


    Singapore FORTISCOR ADJUSTERS PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Loss Adjuster, you will be trained to carry out investigations into all types of insured events, ranging from a large industrial explosion to a small water damage in an apartment. You will need to visit the scene of incident, gather detailed information about a claim, determine the circumstances and cause of the incident, record...


  • Singapore UNAVAILABLE Full time

    About UsLiberty Insurance Singapore is a strategic business unit of Liberty Mutual Insurance Group, a global insurer headquartered in Boston. As one of the largest property and casualty insurers in the U.S., Liberty Mutual has a strong presence worldwide, employing over 50,000 people in 29 countries.Job DescriptionProactively manage non-motor claims to...

  • Loss Adjuster

    3 weeks ago


    Singapore FORTISCOR ADJUSTERS PTE. LTD. Full time

    Roles & ResponsibilitiesAs a Loss Adjuster, you will be trained to carry out investigations into all types of insured events, ranging from a large industrial explosion to a small water damage in an apartment. You will need to visit the scene of incident, gather detailed information about a claim, determine the circumstances and cause of the incident, record...


  • Singapore This is an IT support group Full time

    Role DescriptionThis position involves working as a Complex Claims Adjuster, responsible for managing complex claims handling enquiries and ensuring effective vendor and litigation management. You will need to develop and implement strategies to minimize indemnity exposure and mitigate vendor and legal expense.Main ResponsibilitiesDevelop and implement...

  • Loss Adjuster

    1 week ago


    Singapore AREDA ADJUSTERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:As a Loss Adjuster, you play a crucial role in assessing and managing a variety of property, liability and injury claims.Key Responsibilities:Conduct thorough investigations of insurance claims which will involve onsite investigation, interviewing claimants, witnesses, and other relevant parties to gather essential...


  • Singapore This is an IT support group Full time

    Job SummaryWe are seeking a highly skilled Complex Claims Adjuster to join our team. The successful candidate will have a strong background in insurance and claims management, as well as excellent analytical and communication skills.Key TasksManage key claims handling enquiries, including coverage determination, quantum analysis, and legal liability...

  • Loss Adjuster

    1 week ago


    Singapore AREDA ADJUSTERS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:As a Loss Adjuster, you play a crucial role in assessing and managing a variety of property, liability and injury claims.Key Responsibilities: Conduct thorough investigations of insurance claims which will involve onsite investigation, interviewing claimants, witnesses, and other relevant parties to gather essential...


  • Singapore SCOR Group Full time

    Job Summary There will be a working bias predominantly towards major claims in Energy, Engineering, Construction and Property / Power lines of business as a specialist focus within an overall framework of complex claims management. You will work with colleagues to ensure that Specialty & Treaty claims handling is a consistent process. As a claims technical...


  • Singapore CHARLES TAYLOR ADJUSTING Full time

    Roles & ResponsibilitiesAbout UsAt Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions:...


  • Singapore CHARLES TAYLOR ADJUSTING Full time

    Roles & ResponsibilitiesAbout UsAt Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions:...


  • Singapore Charles Taylor Full time

    The Role We are seeking a Technical Claims Analyst to support the Singapore PCTSR Adjusting team. This role involves performing general administrative tasks, as well as assisting with low-level claims handling and analysis. The successful candidate may be considered for a future opportunity as a Trainee Loss Adjuster, contingent upon demonstrated aptitude...


  • Singapore Charles Taylor Full time

    Job DescriptionSupport the Singapore PCTSR Adjusting Team:Perform general administrative tasksAssist with low-level claims handling and analysisThe successful candidate may be considered for a future opportunity as a Trainee Loss Adjuster, contingent upon demonstrated aptitude and capability for a career in adjusting.

  • Claims Executive

    3 days ago


    Singapore Splash247 Full time

    Manage and handle the processing of insurance claims for different Marine insurances, including Hull & Machinery, Crew, and Protection & Indemnity classes. Coordinate and facilitate communication between clients and insurers, as well as their respective correspondents such as surveyors and claims adjusters. Engage in negotiations with underwriters to ensure...


  • Singapore Zurich Australian Insurance Ltd. Full time

    Chief Claims Officer, APAC The Opportunity The APAC Chief Claims Officer is responsible for leading the claims’ function and development of Claims Strategies across P&C insurance segments to ensure efficient claims handling and customer satisfaction across all lines of business in the Asia Pacific region. This role is responsible for developing and...


  • Singapore ZURICH INSURANCE COMPANY LTD Full time

    The Opportunity The APAC Chief Claims Officer is responsible for leading the claims’ function and development of Claims Strategies across P&C insurance segments to ensure efficient claims handling and customer satisfaction across all lines of business in the Asia Pacific region. This role is responsible for developing and implementing claims policies,...


  • Singapore ZURICH INSURANCE COMPANY LTD Full time

    Job Summary:We are seeking a talented Claims Officer Asia Pacific to join our team at the Zurich Insurance Company Ltd. This individual will be responsible for overseeing the development of claims handling practices in the Asia Pacific region, ensuring clear articulation of claims guidelines, and implementing effective claims value propositions.Main...

  • Claims Manager

    3 days ago


    Singapore This is an IT support group Full time

    About the RoleOversee a team of Service Injury Administrators to ensure efficient injury claim processing.Analyse complex cases and apply relevant policies to facilitate timely claim approvals.Key Responsibilities:Manage injury claims from service personnel, ensuring compliance with Service Level Agreements (SLAs).Verify injury reports, handle appeals, and...


  • Singapore ZURICH INSURANCE COMPANY LTD (Singapore Branch) Full time

    Roles & ResponsibilitiesThe OpportunityThe APAC Chief Claims Officer is responsible for leading the claims' function and development of Claims Strategies across P&C insurance segments to ensure efficient claims handling and customer satisfaction across all lines of business in the Asia Pacific region. This role is responsible for developing and implementing...