Technical Claims Analyst

2 weeks ago

Singapore CHARLES TAYLOR ADJUSTING Full time
Roles & Responsibilities

About UsAt Charles Taylor, we believe we hold a unique position in our markets. Our adjusting team is a unique group of experts, specialised in handling commercial losses and claims across major lines and geographies, many of which are large and complex in nature. We manage onshore and offshore claims through four main divisions: Property, Casualty, Technical & Special Risks, Marine, Aviation, and Natural Resources and are proud of our position as a leading global loss adjuster across all our disciplines.Our Property, Casualty, Technical & Special Risks (PCTSR) team is a highly esteemed provider of adjusting and technical services. Our team comprises of chartered loss adjusters, engineers, surveyors, insurance practitioners, arbitrators, mediators, lawyers, registered expert witnesses, and chartered accountants. Leveraging a global, multi-disciplinary approach to major losses, we deliver solutions for complex, high-value cases with a positive and proactive mindset, regardless of size.Expertise you can trust - for more information, please visit www.charlestaylor.com
The RoleWe are seeking a Technical Claims Analyst to support the Singapore PCTSR Adjusting team. This role involves performing general administrative tasks, as well as assisting with low-level claims handling and analysis. The successful candidate may be considered for a future opportunity as a Trainee Loss Adjuster, contingent upon demonstrated aptitude and capability for a career in adjusting.Key Responsibilities
  • Assist adjusters with general file management and e-filing of papers.
  • Document creation and voice transcription (if required) e.g., preparation / proof-reading of reports, letters, and general communications with clients.
  • General adjuster support, including the following tasks: -
  • Case management on a day-to-day basis including developing the ability to confidently deal with technical questions (within reason) on behalf of the Adjuster
  • Attending site visits and meetings (with Adjuster and as required) with Insurers, Reinsurers, Brokers, Claimants, Insureds, and other interested parties
  • Assisting with drafting first reports and content for commentary on all aspects of the claim including circumstances, cause, loss/damage, potential quantum, policy response considerations and future actions
  • Assisting with regular communication with all interested parties, and reviews of ongoing information, preparing interim reports and other communications
  • Assisting with the negotiating and agreement settlement of claims (where appropriate) and preparing accurate final reports
  • Assist with the arrangement of meetings and appointments for adjusters
  • Attending and supporting the arrangement of client events, seminars and business development opportunities
  • Build strong relationships with:-
  • Adjusters and external clients, where appropriate, and proactively follow up on any claims related queries / issues
  • Key internal stakeholders across working capital, marketing and other adjusting teams
  • Carry out Ad Hoc duties and tasks that are allocated to you at the discretion of management and that are within your capabilities and within the scope of your post.
  • Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.
Required Skills
  • Minimum of Diploma level education, ideally in a relevant field such as Legal Studies / Engineering / Forensics / Mathematics / Business Studies
  • Excellent communicator – confident and easily able to build rapport with a diverse range of people
  • Keen to take up professional Loss Adjusting qualifications and committed to developing into a Trainee Adjuster
  • Excellent English language skills, both written and oral
  • Highly competent with MS Office suite, with working experience of applying other technology platforms to support day to day admin and operational tasks
  • Strong analytical and problem-solving skills
  • Willing to work outside office hours and travel overseas as and when required
Why join Charles Taylor?Charles Taylor prides itself on being a people-centric business. Our organisation culture and company values are at the heart of our everyday interactions with each other, as well as our customers and industry partners.We strive to provide a positive working environment that offers opportunities for professional development and growth across all our business areas. This includes a structured onboarding process, job-specific skills development, online and in-person training, as well as study assistance for professional qualifications.Equal Opportunity EmployerHere at Charles Taylor, we are proud to be an Inclusive Employer. We foster an environment of mutual respect with zero tolerance for discrimination of any kind, including but not limited to age, disability, gender identity, marital or family status, race, religion, sex, or sexual orientation.Our goal is to promote an inclusive and diverse workplace where we actively appreciate and celebrate differences, allowing all employees to be their authentic selves. At Charles Taylor, we take pride in our inclusive and diverse culture, fostered by our strong external partnerships and our commitment to promoting a transparent and fair recruitment and selection process.
Tell employers what skills you have

Casualty
Microsoft Office
Claims Handling
Interpersonal Skills
Property
Administration
Technical Report Writing
Analytical Problem Solving
Communication Skills
Administrative Support

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