Claims System Technical Lead

5 days ago


Singapore HLA Full time
Job Summary

We are seeking a highly skilled Claims System Support Executive to join our team at HLA. As a key member of our IT department, you will be responsible for providing exceptional support and technical expertise to our claims system users.

In this role, you will attend to ENF (Error Notification Form) submitted by business users, analyze and investigate errors, identify root causes, and propose workarounds. You will also handle System Service Requests, Report Request Forms, Data Patching Forms, and Plan Wizard Master Table Requests, investigating and troubleshooting system issues, raising system requests, and preparing test scripts.

You will participate in Product Implementation Committee meetings, review new product factsheets, evaluate system functionalities, and perform impact analyses. Additionally, you will prepare test plans, test scripts, and user manuals, ensuring compliance with company and regulatory policies.

This is an excellent opportunity to grow your career and contribute to the success of our team.

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