Injury Claims Management Lead
6 days ago
About the job
We are seeking a highly skilled and experienced professional to fill the role of Injury Claims Management Lead (Defence) at the Ministry of Defence.
In this position, you will be responsible for overseeing the management and processing of injury claims from service personnel, ensuring that all claims are handled efficiently and effectively.
The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and leadership skills, and the ability to make sound judgements on potential legal implications.
Key responsibilities
- Manage and process injury claims in accordance with established procedures
- Ensure strict adherence to SLAs throughout the filing process
- Verify injury reports and facilitate claim approvals within timelines
- Handle appeals and complaints, working closely with policy and legal departments
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