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Customer Solution Lead

1 week ago

Singapore FPT Asia Pacific Pte Ltd Full time

We are
seeking a highly motivated cloud & data-savvy Solution Sales specialist with experience driving customer engagement from qualification, solution development (together with a solution architect) and proposal pitching. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.
KEY RESPONSIBILITIES:
Work closely with Account Managers in Singapore to qualify customer needs, design proposals and follow opportunities until closure
Contribute to all business and technical discussions with customers and partners to define best solutions to address customer challenges
Define engagement strategy with customer to solve their specific challenges
Design Cloud & Data solutions that address client business problems and meet their technical requirements
Generate new leads by approaching new prospects (together with Account Managers) and promoting FPT Software Cloud, Data and DX Consultancy services
Lead and coordinate complex RFP proposals with other team members and other FPT Business Units
Deliver trainings to local Account Managers and Pre-Sales teams about our Digital Transformation portfolio (Cloud, Data, DX Consultancy services)
Responsible for keeping track of and reporting customer opportunities and actions in CRM tool
QUALIFICATIONS:
10+ years experience in a Pre-sales role in the technology sector
Proven experience interacting with C-level executives. Able to qualify business and technical challenges and articulate value proposition
Strong knowledge of Cloud, Data, Digital Transformation and ability to quickly learn new technologies
Creative problem solver, able to handle stressful situations with professionalism.
Excellent listening and presentation skills.
Cloud and data platform certifications (AWS, Azure, GCP, AliCloud, Oracle, IBM, Snowflake, Databricks, Dataiku) are a big plus
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