Trend Micro | Regional Account Manager

3 weeks ago


Singapore Trend Micro Full time

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.
ABOUT TREND MICRO
Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, the platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. With 7,000 employees across 65 countries, Trend Micro enables organizations to simplify and secure their connected world.
POSITION OVERVIEW
The Regional Account Manager (RAM) in Singapore will focus on proactively building new clients and growing assigned territories by working closely with our Technical, Channel Partner, and Marketing teams to formulate selling strategies and campaigns - to build trusted relationships with customers and their senior representatives. The Regional Account Manager is accountable for achieving and overachieving sales targets to contribute to the sales performance of the assigned region. The Regional Account Manager will be the trusted advisor of Trend Micro as you articulate and promote the company’s value proposition and services to customers.
PRIMARY RESPONSIBILITIES
Identify and pro-actively target prospects and existing clients to drive the adoption of Trend Micro technologies and services.
Increase market share in the defined territory and develop market strategies for each product and service.
Knowledge of assigned territory and connect with CIO/CISO to create and grow opportunities.
Work with relevant stakeholders (Pre-Sales, Marketing, and Sales Head) to take the right value proposition to Channel CEOs and associated sales and technical teams.
Attain revenue goals per quarter allocation in line with BU goals.
Develop relationships with our ecosystem of alliances or technology partners (AWS/ Microsoft/ VMware/ Google).
Knowledge of security frameworks like Zero Trust, SASE, UEBA, XDR, and Security Platforms like SIEM and SOAR can be an added advantage.
Document and maintain all account information in Salesforce to facilitate opportunity management, accurate revenue forecasting, and account planning.
Communicate relevant information to stakeholders to facilitate decision making.
Build and maintain client contacts and relationships by understanding the client’s business and requirements.
Consult customers on cybersecurity initiatives and drive constant engagement from demos to post-implementation support.
Lead and support any client meetings/calls.
Hold and participate in account review meetings to discuss customer experience, service performance, client feedback, and possible future opportunities for CVP.
25% traveling if needed, restricted to AMEA and America.
EXPERIENCE
Minimum 6 years of relevant Sales Experience, preferably a few years in the Security Industry.
Proven Account Management experience in the commercial sector like FSI, FinTech, Technology - primarily understanding MAS TRM.
Exposure to both End Customer Environments and Channels.
Selling value to CIO, and managing complex multiple customer scenarios showcasing technical and sales expertise.
Knowledge of competition, new cybersecurity technologies, upcoming trends (Cloud, Digital Transformation, IIoT, industry, etc.), and country regulations that affect target markets.
Must have a growth-oriented mindset and experience of working in a collaborative environment.
Collaborative across various functions such as Technical, Marketing, and Channel to ensure customer success at all levels.
Ability to network, create, and build strong relationships with senior executives.
Excel in presenting business value propositions and solutions/benefits of complex technology in easy-to-understand business language.
Trend Micro strives to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
We embrace change, empower people, and encourage innovation. Join Trend Micro and thrive with us.
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