Dedicated Front-desk Professional Wanted

2 weeks ago

Singapore beBeeCustomer Full time

Front-desk Receptionist Job Summary

We are seeking a highly skilled and detail-oriented professional to serve as our Front-desk Receptionist. The ideal candidate will possess excellent interpersonal skills, strong people management abilities, and a dedication to providing exceptional customer service.

Key Responsibilities:

  • Greet and assist walk-in customers in a timely and professional manner, ensuring a positive first impression of our organization.
  • Manage phone and email inquiries effectively, responding promptly to all correspondence.
  • Handle course fee collection and end-of-day closing procedures with accuracy and attention to detail.
  • Assist with student enrollment processes, ensuring seamless transitions for new students.
  • Provide support for daily center operations, including administrative tasks as directed by the supervisor.

Requirements:

  • Demonstrated strong interpersonal skills with the ability to engage effectively with individuals at all levels.
  • Exceptional people management abilities and a strong team player.
  • Dedication to providing excellent customer service, consistently meeting or exceeding customer expectations.
  • Outstanding verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Possesses a polite and pleasant demeanor, with a focus on maintaining a positive and respectful work environment.

Preferred Qualifications:

  • Mandarin speaking skills advantageous, enabling effective communication with diverse populations.
  • Capability to travel to different locations as required, demonstrating adaptability and flexibility.

Work Arrangements:

  • Working days: Tuesday to Sunday (5.5 days work week), promoting a healthy work-life balance.
  • Working hours: 9am-6pm on weekends, ensuring adequate time for breaks and self-care.

Required Skills:

  • Microsoft Office Suite, including PowerPoint, Word, Excel, and Outlook.
  • Strong Attention To Detail, ensuring accuracy and precision in all tasks.
  • Interpersonal Skills, with the ability to build strong relationships with colleagues and customers.
  • Selling, with a focus on promoting our services and products effectively.
  • Team Player, working collaboratively with others to achieve common goals.
  • Customer Service, consistently meeting or exceeding customer expectations.
  • Able To Work Independently, taking initiative and ownership of tasks and projects.

The successful candidate will possess excellent organizational skills, be able to multitask effectively, and maintain confidentiality when handling sensitive information. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

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