Front Desk Support Professional

5 days ago

Singapore beBeeCustomerService Full time $3,000 - $4,500

Front Desk Support Professional

This is a role that requires excellent communication and interpersonal skills. As a Front Desk Support Professional, you will be the first point of contact for clients and visitors, ensuring a positive experience.

Your responsibilities will include greeting clients with a warm and professional demeanor, managing appointments, answering phone calls, responding to emails, and addressing client inquiries promptly and effectively.

You will also perform various administrative tasks such as filing, data entry, and maintaining accurate client records. Additionally, you will process client payments, issue receipts, and manage billing enquiries in accordance with company policies.

In terms of facility management, you will ensure the reception area and common spaces are tidy and presentable, handle any maintenance or supply needs, and assist fellow colleagues with scheduling, client information, and other administrative support as needed.

Maintaining confidentiality of client information and adhering to privacy regulations is also crucial for this role.

Key Responsibilities:

  • Greet clients and visitors with a warm and professional demeanor
  • Manage and coordinate appointments
  • Answer phone calls, respond to emails, and address client inquiries
  • Perform various administrative tasks
  • Process client payments, issue receipts, and manage billing enquiries
  • Ensure the reception area and common spaces are tidy and presentable
  • Assist fellow colleagues with scheduling, client information, and other administrative support

Requirements:

  • Prior experience in a front desk or customer service role is preferred
  • Excellent communication and interpersonal skills
  • Able to handle multiple tasks and prioritize effectively
  • Proficiency in office software (e.g. MS Office) and experience with scheduling or management software is desirable
  • Diploma or equivalent; qualifications in office administration or related fields are a plus

We offer:

  • A competitive salary package
  • A supportive and dynamic work environment
  • Ongoing training and development opportunities

About Us:

We are a reputable organization dedicated to providing exceptional customer service. We are seeking a highly skilled and motivated individual to join our team as a Front Desk Support Professional.

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